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G34 modem works but no longer extends service to cabana

  • July 12, 2025
  • 1 reply
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I replaced my 2019 Arris C-129 with the new Arris G34. I get internet service in my house but no longer receive connectivity in my cabana which is where I work from home and need wi-fi. The old modem worked great for providing connectivity and wifi to my cabana, but Cox said my modem was too old. Any suggestions for getting connectivity before I need to work Monday morning? I appreciate your time and advice. Thank you! 

Best answer by SURFboard Moderator

Every router and gateway has unique configurations. By default, the G34 can cover up to 2500 square feet, depending on interference.

To optimize coverage, place the G34 in an open, centralized location at a higher altitude. Also, connect your devices to the 2.4GHz network, as it provides better coverage.

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Every router and gateway has unique configurations. By default, the G34 can cover up to 2500 square feet, depending on interference.

To optimize coverage, place the G34 in an open, centralized location at a higher altitude. Also, connect your devices to the 2.4GHz network, as it provides better coverage.


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