Skip to main content

Does anyone have a copy of the AX013ANC manual or a safe location where I can download one? I am trying to troubleshoot a AX013ANC box through Xfinity that has a solid orange showing which was not there previously. The box seems to be functioning, but the light concerns me. 

Hello sknats, 

 

Thanks for bringing this question. 

I was trying to find the user manuals for this device since this TV box says it’s an Arris device, unfortunately I was not able to find it either on our resources or online. 

This device was manufactured for Service Provider purposes, that might be why there’s not a lot of information available online, since Service Providers will give the Technical Support too. 

My suggestion will be to inquire this with Xfinity directly.

 

Hope this information helps. 

 

 

Terms & ConditionsCookie settings