Does anyone have a copy of the AX013ANC manual or a safe location where I can download one? I am trying to troubleshoot a AX013ANC box through Xfinity that has a solid orange showing which was not there previously. The box seems to be functioning, but the light concerns me.
Best answer by SURFboard Moderator
View originalHello sknats,
Thanks for bringing this question.
I was trying to find the user manuals for this device since this TV box says it’s an Arris device, unfortunately I was not able to find it either on our resources or online.
This device was manufactured for Service Provider purposes, that might be why there’s not a lot of information available online, since Service Providers will give the Technical Support too.
My suggestion will be to inquire this with Xfinity directly.
Hope this information helps.
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