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Can't Access Admin Portal / 192.168.0.1. Error uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH

  • January 13, 2023
  • 3 replies
  • 785 views

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I can’t connect to the admin portal to configure my arris SBG6782. Every browser now blocks TSL 1.0 which the modem uses for the admin portal. There’s no longer a way to continue past or allow access to an insecure page. 

 

This is a common issue as the below users all have the same issue. Forum and chat support only direct to restart the modem, factory reset, and or disconnect / reconnect the coaxial cable, none of which fix the problem.  

 

 

Best answer by SURFboard Moderator

Hello dpc

 

 

[Update reply] Thank you and other members for reporting this behavior.   A workaround to get pass the browser message is posted here 192.168.0.1 uses an unsupported protocol.

 

 

This topic has been closed for replies.

3 replies

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Hello dpc

 

 

[Update reply] Thank you and other members for reporting this behavior.   A workaround to get pass the browser message is posted here 192.168.0.1 uses an unsupported protocol.

 

 


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  • Author
  • The Many
  • January 15, 2023

I don’t use android, so I can’t use opera mini. 

The direct ethernet connection isn’t working. That’s why I’m trying to access my settings to begin with. 

I’ve already tried disconnecting the coax, and reconnecting. 


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  • Rockstar!
  • January 16, 2023

Try the steps in this post. Let me know if it works for you.