Cant see the surboard 6900ac website on mac safari
I have a surfboard 6900 AC. Earlier I could access this admin portal on my safari mac. Now I cannot. This is the screen I get (attached). Looks like maybe the new OS of Mac or safari doesnt like my modem anymore
Once I put my login details- the new page takes me now where. However, when I try to access with my iPhone, I cam access the admin portal.
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try clearing cache/cookies?
Try a different browser? Wouldn’t be the first time a browser update has caused issues.
Clearing cookies didn’t help. I’ll try another browser.
I tried Chrome and Opera…Both are giving me this error ---
This site can’t provide a secure connection
192.168.0.1 uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Funnily enough, I can open this Arris page on my iphone...
try this workaround.
Ok Thanks. That works.
Now to come to the main issue.
I have this Buffalo NAS Navigator and I can only access it locally (within my home wifi network). I am not able to access it remotely when I am not in my home network. The probable reason is that the ports of my Arris surfboard are not open/configured. I am not sure how to go about this - but I can access the “port forwarding” menu in the Arris page (see attached). I am not sure what to enter.
I also have ORBI router attached to my Arris.
Attaching screenshots of all 3 devices.
Thanks in advance.
You’ll first want to fix your double nat.
A double nat happens when you cascade more than 1 router. Fixes? There’s 3 options but only use 1. 1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions and leaves the netgear managing it. 2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference 3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
One of those options will fix your double nat.
Once thats fixed, then you can start the port forwarding.
Thanks…. I just added the Orbi IP in the Arris Modem’s DMZ… and added the port in Orbi… Looks like everything is fine.