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Unable to connect wireless security camera

C
The Many
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Recently switched ISP’s, and got new ARRIS modem router.  Have two outdoor security cameras - both SimpliSafe and wireless.

Switched ID and password of router to new ones.  Was able to connect one security camera.  Was not asked for password.  Tried connecting other security camera, got asked for password, entered it, and got response that password not correct.  Really strange.

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S
Wi-Fi Warriors
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Could you let me know the product model number to assist you further?

SURFboard Community Moderator Team
plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • January 9, 2025

Are you using wpa2/wpa3 mixed mode?

whats the camera that doesn’t work? I’ve switched routers a ton and never had one not connection if I’m reusing the same ssid/password

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

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