Modem - General

General Cable Modem

  • 151 Topics
  • 307 Replies

151 Topics

B
The Many
BDannemillerThe Many
asked in Modem - General

wifi printer connectivity

My Brother HL-L2360DW won’t stay connect to my Arris DG3270 Moden/Router via Wifi

2
plemans
Survivors
2 months ago
R
The Many
redkeezahThe Many
asked in Modem - General

change ivp4 / DHCP ip

hi,i think my ip has been restricted on a few websites, i went on my router website and was wondering if there was a way for me to change my router’s ip myself? it has done it once or twice on its own and i was wondering if i could control it at all and rerandomize it or reroll it i guess or if i have to call up my isp.

1
S
VIP
2 months ago
C
The Many
ChrisGaddThe Many
asked in Modem - General

Bonjour / mDNS on TG3492LG-ZG

I’m struggling to connect a new camera to my home system. The camera manufacturer’s support team thinks that it could be due to Bonjour / mDNS being blocked. Can anyone confirm whether this could be the case? If so, how can I unblock it?

2
C
The Many
3 months ago
J
The Many
Joeyd215The Many
asked in Modem - General

Modem

How can i update my modem?

1
plemans
Survivors
3 months ago
K
The Many
Kun imosThe Many
asked in Modem - General

problem with user name password

Hello , i can't login the username and password aren't "admin" and "password".Where can i find the serial number ?Thank a  lot 

1
plemans
Survivors
3 months ago
F
The Many
Fastdriver109The Many
asked in Modem - General

Updates?

I have “wonderful” Frontier cable TV (they are trying to dump us from TV service) and I HOPE there is some kind of an update available for my modem NVG4488Q (antique?) I don’t know if Frontier does updates remotely OR I have to do something to update. One problem I have is with the TV in the kitchen. At times the TV will freeze for several seconds, sometimes longer, no voice and I miss important parts of a movie etc. Frontier’s solution- hardwire the main box in my living room on the other side of the house to the stupid HOCKEY PUCK BOX in the kitchen that would require doing that in the basement with no easy way to accomplish that! 🤬🤬 Previous to this hockey puck that is CONSTANTLY HOT even when off, I had a smaller box that they don’t have anymore.If an update won’t help would any of those WI-FI extenders that I see advertised help solve this problem? I don’t live in a mansion, so it’s not that the main box is thousands of feet away from the satellite box here in the kitchen. It’s

1
S
VIP
3 months ago
R
The Many
rcraiglistThe Many
asked in Modem - General

Arris Surfboard SBG6700-AC

My modem one day lost connection to the internet.  On my phone it says connected without Internet access.  Xfinity is able to see my modem but my devices (TV, cell phone, computer) are not able to get internet connection.

1
plemans
Survivors
3 months ago
E
The Many
ewoThe Many
asked in Modem - General

Comparable Arris Modem/Router to the Arris/Xfinity TG3482G

I’d like to know if someone could answer this question, Which Arris Router/modem is comparable to the Xfinity Xfi Arris Group, inc. TG3482G Router/modem, or Xfinity’s Gateway rentable router modem combo? Similar specs, etc.?Thanks

1
S
VIP
3 months ago
M
The Many
mbsusa1The Many
asked in Modem - General

SBG7580 as access point

How do I use my SBG7580 as an access point

1
plemans
Survivors
3 months ago
Umrk
The Many
UmrkThe Many
asked in Modem - General

Is there an upgradable cable modem out there?

According to a SB6190 related post, the firmware on a SB6190  DOCSIS 3.0 cannot be updated or upgraded to  DOCSIS 3.1. Therefore, before I (waste) spend any more $$$, I’d like to know if the firmware for any currently available SB  DOCSIS 3.1 cable modems are capable of being updated by the user, NOT the ISP? I already have strongly negative feelings for the ISP I am subjected to, and would like to remove as much control  they have over my hardware, at least until a competing ISP is available in my area.TIA,Umrk.

3
plemans
Survivors
3 months ago
L
The Many
latest_is_the_greatest_usuallyThe Many
asked in Modem - General

Identifying latest firmware for modem

Is there an official publicized place by Arris that states what the latest firmware version is? Specifically, I have a Surfboard SB8200. What is the latest software/firmware version for the SB8200 modem? I understand that it is the responsibility of my ISP to update the firmware of my modem. However, I would like to know what the latest version is so that I can keep my ISP honest and accountable.

1
plemans
Survivors
3 months ago
D
The Many
dw101146The Many
asked in Modem - General

going to buy new modem/router question

Currently I am renting a Arris tg1682g from Xfinity.  I have a 400 Mbps line from Xfinity and I am not, nor plan on  using the two voice channel available on this modem/router.  My internet usage consist mainly streaming for two smart hi-def TVs and two phone WiFi.  Since I am renting this device, I can't add a VPN to the router, because they (Xfinity) won't give me the device admin password.  So I am now looking to buy my own device and return the rental.  After researching into a replacement modem/router, it looks like a Arris G36 model seems to be the latest/best for me.  Do you agree?  You have something better?

1
plemans
Survivors
3 months ago
P
The Many
printuserThe Many
asked in Modem - General

Printer Connecting

I have 3 printers and I can’t get any of them to connect to the network. One is a HP Deskjet Plus 4155, one is a Canon TS5100 series and the third is an Epson Ecotank 2803. And, I seem to have lost my sound when this modem/router got installed.

3
plemans
Survivors
3 months ago
D
The Many
dws4wdrThe Many
asked in Modem - General

Firmware

Where can I find firmware updates?

1
plemans
Survivors
3 months ago
V
The Many
ValdarThe Many
asked in Modem - General

arris tg1682g

Arris app can't find my network from my phone settings, even tho I disconnect modem for 10 secs, then clicked on Retry 

1
plemans
Survivors
3 months ago
P
The Many
PfmjdmThe Many
asked in Modem - General

SIP phone

The modem isn’t allowing an IP address to be given to my SIP phone that is connected via ethernet cable.  I verified with the internet provider no connection issue.  Any help?

2
plemans
Survivors
3 months ago
D
The Many
djhurlburt91The Many
asked in Modem - General

pay for 300 Mbps, only getting 250

I have Spectrum; I pay for 300 Mbps (w/only 10Mbps up). I have an Arris 6141 which claims to be able to do 343 Mbps. I can't seem to clock more than 255 Mbps. Should I call Spectrum, should I try another modem, or should I just be happy I'm getting 85%.(Just in case anyone asks: I did plug a laptop directly into the ethernet line coming from the modem: I'm not going through any router).

1
plemans
Survivors
3 months ago
J
The Many
JaguNJ1980The Many
asked in Modem - General

i have Arris model SBG10 having optimum wifi , the problem is the internet speed keeps dropping to kess than 10 mbps

My internet has speed drops to less than 10. Mbps 

1
S
VIP
3 months ago
R
The Many
ronmalThe Many
asked in Modem - General

Arris Warrantiies

Does Arris honor warranties for items purchased on eBay?

1
S
VIP
3 months ago
G
The Many
GregScott3The Many
asked in Modem - General

Voice service modem that is equivalent of S33?

The S33 with its two 2.5G ports is one of the best modems you can get with a gigabit internet connection. Will there be any options coming soon that will offer similar performance but with the xfinity voice support? Or am I just limiting my ability to make use of such a connection by having xfinity voice?   

2
G
The Many
3 months ago
C
The Many
CapttimmThe Many
asked in Modem - General

X5242 repeater

LED is solid green and does not extinguish. What does this indicate?

2
C
The Many
3 months ago
H
The Many
HelFixThe Many
asked in Modem - General

VIP1113 wifi adapter

What kind of usb wifi adapter i can use with my Arris - VIP1113 (STB)?

2
N
VIP
3 months ago
A
The Many
ARR44The Many
asked in Modem - General

VIP7802

I'm a Bell Fibe TV (internet) customer.  Bell provided a VIP7802 Arris android tv unit. It is connected to Bell's Home Hub 3000 modem via ethernet cable and my Samsung smart tv via HDMI cable. When I turn off both the VIP7802 and TV using Bell's TV remote why do both turn back on by themselves within 1-2 minutes?

1
S
VIP
3 months ago
Y
The Many
YbfloridaThe Many
asked in Modem - General

Surfboard SB6121 making chirping noise

I just bought a new laptop and the modem starts to make a chirping noise, just now as I connected new laptop with Ethernet cable.Last week I used a Lenovo laptop, connected with a USB to Ethernet adapter…. and all was well, no chirping.Is it possible this new laptop has something different with the Ethernet port… I can’t explain it why the modem is just now making this noise?Thanks,Yvonne

3
plemans
Survivors
3 months ago
G
The Many
gcman1016The Many
asked in Modem - General

Accessin admin control panel

After doing a factory reset on my modem , im unable to access my admin control panel to rename my network . I type in the ip address with no luck. 

7
plemans
Survivors
3 months ago
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