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Modem - General

General Cable Modem

264 Topics
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264 Topics

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FrizzyThe Many

asked in Modem - General

sjbirdThe Many

asked in Modem - General

TG3452 restore backup settings

Hi, Any trick I am missing trying to restore setting in TG3452 modem/router?I have backup made, but on my new router I go into restore, click on ok, it just blinks and lands me on the same page. All settings aren’t changing. I wait for few minutes, reboot - nothing happens. Restore doesn’t take…. Alex

6 months ago

KripticcThe Many

asked in Modem - General

4k pvr vip5602wt firmware

What is the latest firmware version for vip5602wt box?Is there a link so I can download it?

6 months ago

EricThe Many

asked in Modem - General

device will not connect to NVG443B

Brand new Arris model NVG443B. No devices will connect to it. Neither by direct wire or wifi

6 months ago

JimdrouillardThe Many

asked in Modem - General

Default password for arris 8270

I reset my arris 8270. What is the default password?

6 months ago

FloraThe Many

asked in Modem - General

how do i find the network number and passphrase after my internet is hooked up and modem is activated

How am I able to find the number and pass phrase that is needed to connect to internet

6 months ago

Winslow63The Many

asked in Modem - General

Battery backup for AT&T modem

Can I use a battery in my BGW210 AT&T modem, if so, where can I buy one?

6 months ago

snowmaker1948The Many

asked in Modem - General

My Surfboard T25 randomly loses its internet connection

Our Surfboard T25 disconnects from the internet, reconnects for a while when rebooted, then disconnects again. We disconnected the T25 and re-installed our old Motorola (slower) modem and it works fine. P/N 613587-003-00

6 months ago

AlurousThe Many

asked in Modem - General

Arris DG3450 Credentials don't work

Hello!I recently got this modem/router from my internet company.I am trying to log into it for purposes to turn off the WiFi part of it so I can use an Eero.Normally I am used to “admin” “password” or a varietion of capital letters.However no matter what I try it does not work, I have called my company it doesn’t seem like they know any other ways.I have tried admin and Admin, password and Password. I have tried the P/N, the preshared key, the S/N and the WPS PIN. None of these work.I read around that maybe directly connecting it to the ethernet will allow me to get in, which I’m about to go get one from Best Buy. But I do not like the idea of not being able to get into my own modem, so if I could get any help. P.S. I have restarted it, I have reconnected all cables, I even pushed the reset button that is hidden on the back.

6 months ago

jmattsonThe Many

asked in Modem - General

How do I add a second cable modem to my account?

When I click add device, it only lets me choose surfboard mesh or 6GHz devices.

6 months ago

Kenneth GoscheThe Many

asked in Modem - General

Arris DG860 router

I just received an Arris DG860 router and can't get it connected because I don't know the password. Where do I find it?

6 months ago

9alexanderThe Many

asked in Modem - General

RENAME MODEM

Please help me rename my modem and change the password

6 months ago

anchevaulsThe Many

asked in Modem - General

arris NVG443B modem port forwarding issue

Hello,I am trying to host a small panel server on my internet, and when I port forward, a strange thing happens. When I go to 12.345.6.78:18845, for example, from my browser, it times out because apparently my browser puts a / at the end of the link, well when I go to the private IP, for example 192.168.2.8:18845, it loads the page just fine. Yes the device IP is correct, Ive re-done it 100 times, and the global port range is 18845, as so as the local base port, so it is not an incorrect port or IP. But when I connect to 12.345.6.78:18845 through insomnia as a GET request with no / at the end, it loads just fine until I put the / at the end. What’s going on here? Is there any setting that blocks certain clients or something?Yes I have seen this link and have tried these to no avail: Please help soon as I need to make this panel soon to host!!

6 months ago

SjbullThe Many

asked in Modem - General

s33 + Google nest wifi + xfinity - router not connecting

Nest WiFi + Arris S33 Modem + Xfinity.New modem replacing old arris. “Connection failed” during WiFi setup and prompt to connect Ethernet cable during setup. Modem delivering connectivity when hardwired to laptop.Thanks to Google community posts I have troubleshooted- power cycling both devices many MANY times + factory restoring- Reprovisioning modem (myself through Xfinity app and via cust service)-Opening bridge on modem (Arris said it’s not possible on a cable modem. Xfinity said they did it after saying they don’t deal with 3rd party modems but not sure they understood me or did anything)-Returning modem to best buy and replacing (same issue)-Giving my router MAC and serial to Xfinity to push the internet through (they were pretty clueless and ended up also taking my modem Mac and serial and probably using that instead)Everyone is blaming everyone else and no one will talk to the other providers so I am stuck. Google have “escalated” my many requests today but who knows what that

6 months ago

PrincessAshley29720The Many

asked in Modem - General

forgot password model DG3450

Trying to login to my Arris router model DG3450. It keeps saying invalid credentials. How to I reset it.

6 months ago

APRavenThe Many

asked in Modem - General

DG3450

Hello, how do I change the WiFi name for my DG3450?

6 months ago

GdacostaThe Many

asked in Modem - General

recommend for 1G Mediacom cable

Top pick for Mediacom 1g connection. Currently have a Surfboard 8200 for 5 years but seemingly goes in and out to my router at least once per day. Looking to replace

6 months ago

Katforever18The Many

asked in Modem - General

How to find IP address for sbg6580

I'm trying to find my IP address on my modem which is an SBG6580 modem.

6 months ago

AnaswalikhanThe Many

asked in Modem - General

NVG653UX FIRMWARE PLZ

Hi please any one can provide NVG653UX 5G CPE FIRMWARE.. MY GETTING RESTART EVERY TIME ..

6 months ago

davidkyleThe Many

asked in Modem - General

NVG443B access control Profile

i have a NVG443B router courtesy of Ziply. I want to block ip’s because i see odd entries in my list. I have created an Access Control Profile, but not clear how to correctly configure it. The site says to choose “Blocked All Day”, but doesn’t seem to work. How is it suppose to work?

6 months ago

davidbThe Many

asked in Modem - General

Compatible speed for ARRIS TM1602A

I upgraded to 1GB speed with Optimum. Will my current TN1602A be able to support the 1GB speed?

6 months ago

SYakobanThe Many

asked in Modem - General

Which DOCSIS 3.1 modem/router for wifi off but ethernet on? SBG8300?

Hi, I can’t run wifi here and need wifi turned off. I was looking at the SBG8300 and see that wifi can be disabled. The description says that it includes a wifi router though. So, if I have wifi off, will it still support routing for wired ethernet devices like PCs?If so, how many wired devices can it support (I have a 12 port switch I will connect it to)? Thank you!

6 months ago

AnaswalikhanThe Many

asked in Modem - General

need firmware update for nvg653ux

Hi i am looking for nvg653ux firmware beacuse my 5g cpe router not connecting properly to 5g network.. please help me out..

6 months ago

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