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Wi-Fi Modems - General

DOCSIS® Cable Modem and Wi-Fi® Routers

  • 280 Topics
  • 598 Replies
280 Topics
D
The Many
dconveryThe Many
asked in Wi-Fi Modems - General
Does NVG468MQ Support Bridge Mode

Does the Arris NVG468 support bridge mode. If so, how do I enable it. I can’t find it in my settings. Thank you. 

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Wi-Fi Warriors
1 year ago
F
The Many
FchapaThe Many
asked in Wi-Fi Modems - General
TM1602 not working

Need help.  My tm1602 stopped working after 4 months.

13097
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Wi-Fi Warriors
1 year ago
P
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pd_deanThe Many
asked in Wi-Fi Modems - General
My modem reboots daily after firmware update

Thank you to the community members who have reported intermittent connectivity with their G34 and G36 devices on their Xfinity Internet service.  Recent Service Provider upgrades to their network for DOCSIS 3.1 higher upstream capabilities as well as preparation for DOCSIS 4.0 deployment have created possible issues with certain devices on certain upgraded networks – across all DOCSIS device manufacturers – that are impacting stability and performance.    We are committed to resolving this matter.  We are working with Xfinity on a long-term solution to update the firmware and will provide an update when this is completed as soon as possible.    In the meantime, the current workaround is to power cycle the G34 or G36 device to regain Internet connection.  We apologize for the inconvenience and appreciate your patience as we work through this.   UPDATE 11/16/23: Xfinity is pushing firmware update version 01.05 to G34 and G36 units that are impacted by their network upgrade.  

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Wi-Fi Warriors
1 year ago
J
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jzlonkeThe Many
asked in Wi-Fi Modems - General
Arris TG2472G Cable Voice Gateway

I current rent an Arris TG2472G from WoW for my internet/cable/phone service.  I want to buy my own equipment and want to know what is the most current and best hardware to replace my TG2472G and get better features and performance?  Please advise. 

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Wi-Fi Warriors
1 year ago
Y
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youdlynThe Many
asked in Wi-Fi Modems - General
SBG6900-AC cannot login to web based manager

I’ve been having one issue after another with websites not loading even though the wifi is working and there’s no support around this and no one can resolve the issue. I keep having white screens and cleared the cache in the browser and now I can’t sign in to the web based manager because it says username/password is invalid yet doesn’t give an option to forget username/password. Someone please help resolve this because it’s causing me to lose both time and money!

1493
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Wi-Fi Warriors
1 year ago
K
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KadyThe Many
asked in Wi-Fi Modems - General
Arris Cadant C3 CMTS boot image

Hello,I got hold of the CMTS Arris Cadant C3. Unfortunately the CF card is dead. Does anyone have a firmware image available, ideally 4.4.4.13?Thanks

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Wi-Fi Warriors
1 year ago
M
The Many
MrNeutronThe Many
asked in Wi-Fi Modems - General
Admin login to Touchstone Telephony Gateway Arris modem router Model TG3452

This is a new out of the box cable modem-Wifi router from my ISP, TDS. The admin login passphrase returns “invalid login”. I want to see if the firewall is turned ON, the firmware is up to date and if signons and traffic is encrypted.

2442
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Wi-Fi Warriors
1 year ago
M
The Many
Mischel1The Many
asked in Wi-Fi Modems - General
hooking up my tv - SBG6580-2

I’m just trying to get my tv working with my sbg6580-2. Everything is hooked up but when I turn on the tv it says no signal and the screen is blue. 

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plemans
Legends
1 year ago
L
The Many
laur.bachmThe Many
asked in Wi-Fi Modems - General
Arris DG3450 User Manual

I'm looking for the user manual for my modem.Arris DG3450P/N DG00DAE13450[edit: removed personal information] 

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Wi-Fi Warriors
1 year ago
P
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pamgiannThe Many
asked in Wi-Fi Modems - General
WPS button

Does this modem have a wps button?

1002
plemans
Legends
1 year ago
J
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JjohnsonThe Many
asked in Wi-Fi Modems - General
How to change the wifi password on SBG6580-2

Change wifi password sbg6580 

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plemans
Legends
1 year ago
S
The Many
scoobyThe Many
asked in Wi-Fi Modems - General
log in to the gateway

I am trying to get in to my gateway the PW I have is 131821023262  I am trying to log in with the name adminIs this correct

531
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Wi-Fi Warriors
1 year ago
J
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jchawgoThe Many
asked in Wi-Fi Modems - General
Surfboard SBG6700-AC modem/router issues.

I use Magicjack with this modem/router and have for many years with no problems.  Within the last month, the call quality has gone down.  I have replaced all phones, cables, jacks, etc. with no success.  Magicjack tech support says it may be the following router/modem settings:Need to open up the UDP ports 5060 thru 5070 and must disable the SIP ALG.Tried to have Spectrum do these tasks, but I own the modem/router outright and they can’t/won’t address the unit because I own it. Can you assist with these issues??   

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Wi-Fi Warriors
1 year ago
H
The Many
HaydeniThe Many
asked in Wi-Fi Modems - General
SBG6700-AC cannot log into modem and hard reset default password and username not working

i cannot log into the modem online. I have hard reset multiple times and the default username and password are not working

4373
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Wi-Fi Warriors
1 year ago
P
The Many
Purdue2018The Many
asked in Wi-Fi Modems - General
Intermittent internet connection in SBG6580

Keeps dropping internet

1093
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Wi-Fi Warriors
1 year ago
B
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BUZZBOILERThe Many
asked in Wi-Fi Modems - General
Benefit of upgrading SBG6782-AC

I no little about modems and routers just curious if my existing surfboard (SBG6782-AC) is outdated and any suggestions on an alternative and what would be the bennefits of upgrading .PS: I have infinity cable so my existing router/wifi is compatible .

2884
plemans
Legends
1 year ago
R
The Many
roosevelt118The Many
asked in Wi-Fi Modems - General
Unable to login the GUI surfboard SBG6580

Hi! Having issues logging into router/modem.Tried resetting which is supposed to take back to factory settings which would be admin & password but still no luck.Any help would be greatly appreciated.ThanksKyle

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Wi-Fi Warriors
1 year ago
G
The Many
GizmoThe Many
asked in Wi-Fi Modems - General
intermittent internet connection, constantly buffering

Since replacing my previous modem with the arris surfboard there is constant bufferingupgraded our internetusing streaming services  

811
plemans
Legends
1 year ago
A
The Many
AMCThe Many
asked in Wi-Fi Modems - General
TG2762G

I have a TG2762G that provides cable, telephone and only marginal WiFi. I bought a mesh router/WiFi to improve things. It wants me to turn off the TG2762G’s router/WiFi functions. I don’t how to do this.Can someone help do this?

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B
The Many
1 year ago
T
The Many
TrrudowskyThe Many
asked in Wi-Fi Modems - General
changing password for network - SBG6580-2

I have a modem and have not used it for years. I do not have the password. How do I change the password without knowing the current one?

2232
T
The Many
1 year ago
7
The Many
77654tyuThe Many
asked in Wi-Fi Modems - General
Ethernet cable from router to extender to Wi-Fi in x5042

Can I run ethernet cable from router down garden( in ducting) to summer house then plug in x5042 for improved WiFi? Please 

1306
plemans
Legends
1 year ago
F
The Many
falconThe Many
asked in Wi-Fi Modems - General
Firmware/software update for SBG6900ac

Got an old sbg6900ac and the only workaround is the firefox tsl(1) procedure. But is there a firm/software update/patch that can remedy this or do I start shopping for new gateways??

6231
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Wi-Fi Warriors
1 year ago
K
The Many
Kimmykat13The Many
asked in Wi-Fi Modems - General
Arris SBG7580-AC

I want to change password for wofi log in

1112
plemans
Legends
1 year ago
K
The Many
Kimmykat13The Many
asked in Wi-Fi Modems - General
change wifi password on SBG7580-AC

I want to reset my password 

941
plemans
Legends
1 year ago
M
The Many
Mike1970The Many
asked in Wi-Fi Modems - General
Purchase Wi-Fi network

Can I purchase wifi network with you 

41
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Wi-Fi Warriors
1 year ago
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