Wi-Fi Modems

I host a website on my lan, and have the new arris g34 configured to forward the appropriate port range. However I cannot reach the external site from inside my LAN. Someone suggested that this is due to loopback restrictions on the g34. I can’t find a control point for any setting like that. Is there one? 

Xinfinity indicated that my G36 has an issue with communicating with the G36. The following is there input: We’ve noticed intermittent connectivity issues with your internetservice and have identified the cause to be a defect with yourArris Surfboard G36 internet modem + router. Arris is workingon a software update that should fix the problem. Because theupdate may not be available for several months, we have takensteps in the interim to improve your connection and provideyou with the best possible experience. These proactive measuresshould resolve your intermittent connectivity issues and provideyou with fast speeds, but your modem may not achieve the full speedsincluded in your Xfinity Internet package until the Arris softwareupdate is deployed. If the above is correct when will there be a update and how do I update my G36? It seems every few days (2-3) I have to restart

My router constantly reboots itself. Been going on all day. It is still under warranty anyone have ideas to fix this.?

SBG8300 connected to LAN, and I get internet with wired connections, but no internet via wireless connections. 

Are these compatible? I am hoping so.

Every time I need to connect a home device to the 2G connection it is a frustrating experience.  Most of the time I have to keep trying over a period of days and then finally it connects  -- and thankfully -- stays connected and reconnects following power outages just fine.  BUT I can’t go on like this having to repeat this process when a device needs to be reset.Here’s what I have discovered with my Orbit Sprinkler Control WIFI Hub:Connecting to 2G band, on entering Surfboard WIFI information, app just spins forever.  Never connects.Enable Hotspot on my phone, on entering WIFI information, app connects immediately. Enable guest network on Surfboard, on entering WIFI information, app just spins forever.Enable guest network on Surfboard, on entering WIFI information with on-purpose bad password, connection refused in a couple seconds.Enable guest network on Surfboard, disable authentication completely, on entering WIFI information app connect

How to add television to my devices.   My television is not listed but other things are.   

I’m trying to log into the web manager of my arris surfboard SBG6782 but when I put in the username of the wifi and the original password it just keep saying it’s incorrect and try again and this is after I factory reset it. If anyone can help me out to find the password /username anywhere on the box it would be great!

Good Morning! I have an sbg10 that I installed in place of my xfi gateway. When I plugged it in, all devices worked fine.I went to bed and woke up the next morning to my phone and computers saying no internet connection available but it was connected to my arris network. I plug in my xfi gateway and the internet works, I plug in my arris and everytime now it says no internet connection but I can connect to the arris network.I had the modem for about 4 or 5 years now, never had a problem with it. I'm having g the issue now in a new place of residence. I guess it could have failed but is there anyway to run tests. I feel like it's a xfi issue like they have this modem locked out for some reason, is that a thing? Also...if I plug an ethernet cable into the modem and the TV, the ethernet connection does NOT work as well. Thabk you Jonathan

Unable to login on phone app and change router name and password

Arris homeassure app not connecting to my arris router TG2482,says it cannot connect to my wireless gateway.plus I done everything what it says in there still nothing. 

The send receive light is blinking on my device. In the book it says it's does that when it's updating the modem but it's been over an hour now. And it is still blinking. I have power down the device a couple times and nothing has worked. 

Cannot connect to 192.168.0.1 no matter what device I use.I just performed a factory reset on the router. I can connect to wifi using default SSID and Wifi security key. However not able to change them. Please help me how. the app doesn’t seem to work at all. It doesn’t even recognize that my device is connected to the router via wifi

im looking at the ARRIS Surfboard G34 and i was wonder what providers it supports it name drops a few but im looking to get service from TDS and i was wondering if they are a compatible service provider with this modem / router

Is it possible to use a G34 modem/router to create a mesh network?  I’d like to simply buy a 2nd wifi router, but I’m assuming that if I do that, each router would have to have its own network name, and couldn’t be shared like I understand a mesh network to be.

Have a G36 running our network. I have several concrete block walls that inhibit the signal from reaching my backyard. Can I simply run a giant ethernet cable from my home G36 (Router 1 “R1”) to my outside, air conditioned shed where another G36 (Router 2 “R2”) would reside? Is that the simplest way to expand my outside wifi coverage? R2 would be near a window in the shed that in theory could reach the entirety of my backyard.I’ve asked around and no one seems to have answer for this problem otherwise… TIA

I switch to Bridge mode and all IPv4 disappears from WAN. Why is this happening

I am experiencing unstable internet due lights on my modem went off and  back after a while.

I got this modem router ~60 days ago (of course past my return time) and have recently ran into what seems like bottlenecking/spikes in ping randomly while gaming/streaming.  I originally thought this issue was just my pc but then my devices connected via Wi-Fi also had buffering hiccups This didn’t start until yesterday. Unplugged and replugged everything. Contacted ISP, everything was good on their end. Deleted temp files..etc…etc. only not new part of the hardware is my 30ft cable wire. However, it was working fine with my previous modem router and internet speed. when I test the speed I’m at expected levels. But again, it’s random when it happens and it’s across multiple devices. has anyone ran into this? Any help is welcome

My first week using my G34 was a nightmare.  Here’s a quick summary of everything we dealt with.Ethernet ports would suddenly go dark on the modem and the wired devices would lose connectivity.  Rebooting the modem was the only “fix”.Wi-Fi would constantly disconnect, show as unavailable, or drop connections.  Fix for ethernet ports going dark and disabling all ports?  I changed the ethernet ports on the modem from 1000MB to 100MB.  Why?  My Roku device was using a port that has a limit of 100MB.  Making this change resolved all the issues.For the Wi-Fi issues, the fix was to move the channels to a lesser used one as my neighborhood is saturated with everyone elses signal.These changes are all done in the app or via the web console:  192.168.0.1 from your home network.Hope this info helps!

I use Bitdefender and recently upgraded to an Arris G36 wifi modem.Bitdefender HATES my modem, declaring it unsafe.Any recommendations on making them get along better?

ARRIS SURFboard SBG8300 I have to reboot every morning for proper download speed otherwise it's slow. I’m paying for 1 Gbps speed and the modem is receiving 10% until I reboot.  This constant reboot creates havic with my 3 smart TV’s...

Alright, here’s the deal:  I had recent cabline line with 90VAC on the line - yep, shocked at one point, so I checked.  My original modem was squealing, assumed it was dead.  Neighbors had internet.  Modem was an older Cisco DPC3010, so nearly a decade old, but still fast enough for me.  Assuming the dead original modem, not aware of the voltage on the line, I went and bought another modem so I could finish my work projects that were past due.  Plug new modem in instantly squeals at me and all lights solid - no change since then.  This was not the SBG8300 model.  So now two dead modems.  I’m an electrical engineer doing power system and control system designs. At one point earlier in career I was going for my Cisco CCNA; I decided to change careers and didn’t need to continue certification, but am not a complete novice when it comes to IT type stuff.Several calls with xfinity, and they have tech come out and see voltage, works on line, and requests new line be buried and to h

I am trying to connect to century link with my arris surfboard SBG6950AC2. Century link provided me with my PPOE username and password, but I can’t find the place to enter the PPOE info when I log into my GUI. Is this modem compatible with century link? Where do I enter the PPOE username and password?

The specs chart on the SBG8300 says it has a pairing button. Where is the button located, and can it be used to connect an extender?