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SVG2482AC

SVG2482AC

Voice DOCSIS 3.0 Wi-Fi Cable Modem

125 Topics
255 Replies

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125 Topics

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MDiaz95The Many

asked in SVG2482AC

Prayer5The Many

asked in SVG2482AC

how to turn on dual band svg2482ac

trying to turn on dual band

18 days ago

RandleRoseThe Many

asked in SVG2482AC

SVG2482AC - no Internet

I just purchased a SVG2482AC (new from Best Buy) to replace an owned TG862G since I upgraded my Xfinity plan to 500 Mbps. I’ve scanned all of the community questions, but I don’t see the answer. I followed the setup instructions but in #6, to open a web browser and enter xfinity.com/activate. I’m using Chrome on a MacBook Pro with MacOS Monterey 12.7.4. The website said I had to use my mobile app to activate. So I attempted to activate from my iPhone but it couldn’t activate and sent me to a customer service person who entered my CMAC # and activated my gateway. The Power, US/DS, and Online lights are solid white. The 2.4 and 5 GHz lights are mostly solid but occasionally flicker. He said his system recognizes the CMAC # and it corresponds to the model type - but wasn’t able to see a response. I have a Ethernet cable indicating Green Connected. The WiFi is green connected. I’m able to connect to the Arris Web Manager using the admin and passcode - was able to change the password

20 days ago

CharleybrThe Many

asked in SVG2482AC

Firmware update on SVG2482AC

I've been tryin to update my firmware on svg2482ac but I can't find it

22 days ago

LoriThe Many

asked in SVG2482AC

TV won't connect to internet on SVG2482AC

I purchased SVG2482AC today. Activated it through my internet provider, set up the network name and password. My laptop connects fine, my cell phone has WiFi, but my TV says it can't find my network…. and for the Catagory question, I don't see anything pertains to the ARRIS SURFboard that I have… just picking the first option...

1 month ago

trgeorgeThe Many

asked in SVG2482AC

Login to Surboard SVG2482AC

I am trying to login to my Surboard SVG2482AC but can’t. I can see my router and all of the connected devices when I go to http://10.0.0.1/ but I can’t login. I am using “admin” as the username and for the password I have tried “password,” the password printed on the surfboard, and the password I use for connecting devices to the router. None of them work. It is very possible that I changed the default password at setup but I do not have a record of it. How can I find/retrieve my login credentials?

1 month ago

OldAlThe Many

asked in SVG2482AC

Changing Wi-Fi password on SVG2482AC

How can I change my password for this network?

1 month ago

lauriem86The Many

asked in SVG2482AC

how do i connect 2.4ghz on svg2482ac

trying to activate a smart plug but can only activate in 2.4ghz mode - how do i do that on an SVG2482AC

1 month ago

zhangzilinThe Many

asked in SVG2482AC

SVG2482AC no internet connection

I tried restarting couple of times but although I’m able to connect it says no internet connection. Could anyone help?

2 months ago

Kwc007The Many

asked in SVG2482AC

Deleted Devices that are connected on svg2482ac

Hello I just set up my modem, is there a way to delete devices under the my devices tab? I can’t seem to find anything and I’m not sure what device is connected.

2 months ago

TimbyrneThe Many

asked in SVG2482AC

mac address on SVG2482-AC

I can only find one Mac I’d number, but the Xfinity guy said there should be two. Anyone know why or where it is located?

2 months ago

MashmashmashThe Many

asked in SVG2482AC

10.0.0.1 unable to access GUI web portal - SVG2482-AC

Hii was called by xfinity team and they said that i have issues with my firewall and since i not using xfinity modem thats why i cant access their admin tool using 10.0.0.1 in this matter i need to contact my Original Equipment manufacturer for this issue and gave your

2 months ago

Pete71The Many

asked in SVG2482AC

Ring Stick Up Cam not Connecting to SVG2482AC

Am unable to get Ring Stick Up Camera online. Setup was “successful” but camera is offline. Extensive testing with Ring Technical Support failed to resolve the issue or diagnose the cause. All other devices work perfectly. Any suggestions as to what the problem might be and how it can be fixed? Thanks in advance.

2 months ago

KOutThe Many

asked in SVG2482AC

SVG2482AC - online light is blinking

I am using the quick start guide that came with my product. I have completed step 1-4. I did have to use my cell phone because I don’t have a laptop. It says in step 5 that the lights will go solid white after us/ds and online stop blinking. first my online has never started blinking and it never goes solid.

2 months ago

WaltWynn1The Many

asked in SVG2482AC

Forgot password for GUI web portal - SVG2482AC

I forgot my password to log on to the web manager. How do I reset it

2 months ago

spro2391The Many

asked in SVG2482AC

No internet on SVG2482-AC

Hi,I hope everyone is having a great day!! I have a Arris Surfboard model SVG2482AC. I cannot connect to the internet. I want to get it back to factory settings. What do I need to do? Please let me know when you can. Thanks Scott

3 months ago

rbduckThe Many

asked in SVG2482AC

SVG2482AC router only?

This modem is expensive and has very few configurations it can be set to. I know it can be set to “bridged only” That is not my question. My question is, How can it be set to “router only mode”? Is there firmware available that can assist me in setting up to router mode?

3 months ago

Cust01The Many

asked in SVG2482AC

Home network share drive setup on SVG2482AC

With a previous Arris modem I had a shared network drive plugged in to Ethernet 1 that everyone could access. How do I set that up for the SVG2482AC router..? Am being told it can't be done, but a shared network drive is what a LAN/router setup should do..…out of the box. ????Many thanks..!

3 months ago

haymorerThe Many

asked in SVG2482AC

svc2482ac usb file sharing

How do I enable use of the two usb ports for file sharing?I see no option for it in the web interface.

3 months ago

rickreed11The Many

asked in SVG2482AC

Unable to connect Samsung phone and tablet with SVG2482AC

Keep getting an incorrect error message trying to connect new Samsung phone. Was able to connect a new tablet. All other devices are connected. Comcast and Samsung were no help. Any suggestions?

3 months ago

Oksana GThe Many

asked in SVG2482AC

connected without internet - SVG2482AC

Hi! No internet access. Please disable the router's bridge mode to enable its wireless function. model svg2482ac

3 months ago

mjlinds1The Many

asked in SVG2482AC

Phone calls dropped after 10-15mins - SVG2482AC

Why do my phone calls drop after 10-15 minutes on my svg2482ac modem for xfinity

3 months ago

MJ MJMJThe Certified

asked in SVG2482AC

WHY IS SVG2482AC STILL ADVERTISED FOR XFINITY?

As of this week (9/18/23) my SVG2482AC is crashing on Xfinity multiple times daily. Comcast support told me that due to the well know (new to me) issues with the “PUMA 6” chipset it is now not supported, in fact, INCOMPATIBLE, with the Xfinity network. But check out this ad:https://www.arrismodem.com/svg2482ac/It clearly states for use with Xfinity! Do I get a refund or at least a credit from Arris for this? They are/were clearly “DUMPING” these guys with a defective chipset.What do you know about this? Thanks.

3 months ago

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