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SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

  • 165 Topics
  • 323 Replies
165 Topics
L
The Many
lauriem86The Many
asked in SVG2482AC
how do i connect 2.4ghz on svg2482ac

trying to activate a smart plug but can only activate in 2.4ghz mode - how do i do that on an SVG2482AC

992
plemans
Legends
8 months ago
Z
The Many
zhangzilinThe Many
asked in SVG2482AC
SVG2482AC no internet connection

I tried restarting couple of times but although I’m able to connect it says no internet connection. Could anyone help? 

2021
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Guardians of the Gateways
8 months ago
K
The Many
Kwc007The Many
asked in SVG2482AC
Deleted Devices that are connected on svg2482ac

Hello I just set up my modem, is there a way to delete devices under the my devices tab? I can’t seem to find anything and I’m not sure what device is connected.

511
S
Guardians of the Gateways
8 months ago
T
The Many
TimbyrneThe Many
asked in SVG2482AC
mac address on SVG2482-AC

I can only find one Mac I’d number, but the Xfinity guy said there should be two. Anyone know why or where it is located?

2011
S
Guardians of the Gateways
9 months ago
M
The Many
MashmashmashThe Many
asked in SVG2482AC
10.0.0.1 unable to access GUI web portal - SVG2482-AC

Hii was called by xfinity team and they said that i have issues with my firewall and since i not using xfinity modem thats why i cant access their admin tool using 10.0.0.1 in this matter i need to contact my Original Equipment manufacturer for this issue and gave your 

2387
S
Guardians of the Gateways
9 months ago
P
The Many
Pete71The Many
asked in SVG2482AC
Ring Stick Up Cam not Connecting to SVG2482AC

Am unable to get Ring Stick Up Camera online.  Setup was “successful” but camera is offline.  Extensive testing with Ring Technical Support failed to resolve the issue or diagnose the cause.  All other devices work perfectly. Any suggestions as to what the problem might be and how it can be fixed? Thanks in advance.

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P
The Many
9 months ago
K
The Many
KOutThe Many
asked in SVG2482AC
SVG2482AC - online light is blinking

I am using the quick start guide that came with my product. I have completed step 1-4. I did have to use my cell phone because I don’t have a laptop. It says in step 5 that the lights will go solid white after us/ds and online stop blinking.  first my online has never started blinking and it never goes solid. 

1771
S
Guardians of the Gateways
9 months ago
W
The Many
WaltWynn1The Many
asked in SVG2482AC
Forgot password for GUI web portal - SVG2482AC

I forgot my password to log on to the web manager. How do I reset it

1571
S
Guardians of the Gateways
9 months ago
S
The Many
spro2391The Many
asked in SVG2482AC
No internet on SVG2482-AC

 Hi,I hope everyone is having a great day!! I have a Arris Surfboard model SVG2482AC. I cannot connect to the internet. I want to get it back to factory settings. What do I need to do? Please let me know when you can. Thanks Scott

1221
plemans
Legends
9 months ago
R
The Many
rbduckThe Many
asked in SVG2482AC
SVG2482AC router only?

This modem is expensive and has very few configurations it can be set to. I know it can be set to “bridged only” That is not my question. My question is, How can it be set to “router only mode”? Is there firmware available that can assist me in setting up to router mode?

711
S
Guardians of the Gateways
9 months ago
C
The Many
Cust01The Many
asked in SVG2482AC
Home network share drive setup on SVG2482AC

With a previous Arris modem I had a shared network drive plugged in to Ethernet 1 that everyone could access. How do I set that up for the SVG2482AC router..?  Am being told it can't be done, but a shared network drive is what a LAN/router setup should do..…out of the box. ????Many thanks..! 

631
plemans
Legends
9 months ago
H
The Many
haymorerThe Many
asked in SVG2482AC
svc2482ac usb file sharing

How do I enable use of the two usb ports for file sharing?I see no option for it in the web interface.

1693
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Guardians of the Gateways
9 months ago
R
The Many
rickreed11The Many
asked in SVG2482AC
Unable to connect Samsung phone and tablet with SVG2482AC

Keep getting an incorrect error message trying to connect new Samsung phone. Was able to connect a new tablet. All other devices are connected. Comcast and Samsung were no help. Any suggestions?

787
S
Guardians of the Gateways
9 months ago
O
The Many
Oksana GThe Many
asked in SVG2482AC
connected without internet - SVG2482AC

Hi! No internet access. Please disable the router's bridge mode to enable its wireless function. model svg2482ac

631
plemans
Legends
9 months ago
M
The Many
mjlinds1The Many
asked in SVG2482AC
Phone calls dropped after 10-15mins - SVG2482AC

Why do my phone calls drop after 10-15 minutes on my svg2482ac modem for xfinity

241
S
Guardians of the Gateways
9 months ago
M
The Certified
MJ MJMJThe Certified
asked in SVG2482AC
WHY IS SVG2482AC STILL ADVERTISED FOR XFINITY?

As of this week (9/18/23) my SVG2482AC is crashing on Xfinity multiple times daily. Comcast support told me that due to the well know (new to me) issues with the “PUMA 6” chipset it is now not supported, in fact, INCOMPATIBLE, with the Xfinity network. But check out this ad:https://www.arrismodem.com/svg2482ac/It clearly states for use with Xfinity! Do I get a refund or at least a credit from Arris for this? They are/were clearly “DUMPING” these guys with a defective chipset.What do you know about this? Thanks.

6857
E
The Many
10 months ago
C
The Many
conlinaThe Many
asked in SVG2482AC
How do I get system logs on my IP address Gateway Login page in SVG2482AC

I’m using a SVG2842 phone enabled Arris modem/router. My IP address page looks different from some others who have shared screen shots of where they found their system and event logs. Mine is a different website. When I go to the logs page, it produces no logs. I’ve tried over several days. Screenshot here with greyed out logs circled in black. When I hit the show logs button, it has a dialogue box that says this will take a minute and then produces nothing. I need these to show Xfinity. I’m one of the unfortunately folks who lost internet access this week because my Arris surfboard keeps rebooting (never loses power). It doesn’t stay on for even an hour. Yet I have no logs to show.     

4234
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Guardians of the Gateways
10 months ago
A
The Many
alckrugerThe Many
asked in SVG2482AC
Surfboard SVG282AC slow wifi speed vs ethernet speed

On Surfboard SVG282AC the wifi speed next to the device is less than 70mb - speed at PC via ethernet is over 300. So it's not a Comcast issue. Anyone know if there are new settings in firmware I should try?

662
A
The Many
10 months ago
A
The Many
Alaya0827The Many
asked in SVG2482AC
Wi-Fi password reset for SVG2482AC..

How do I reset password don't remember current one 

1421
plemans
Legends
10 months ago
S
The Many
Smolenski7The Many
asked in SVG2482AC
SVG2482ac Will Not Block Device

I would like to block a desktop computer in my home from accessing the internet.  I go to Parental controls to block a specific device, but even though the name of the computer shows, the MAC address is different from what it should be.  I click on the computer anyway, block it from access, but it still has access.  In fact, I tried blocking a different desktop computer, with the correct name and MAC address showing under parental controls, and it wasn’t blocked either.  This seems like it should be a very easy thing to do.  What could be going wrong?

1409
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Guardians of the Gateways
10 months ago
B
The Many
billb1126The Many
asked in SVG2482AC
WPA3 security update for SVG2482AC

hello, when will my wpa3 update for my svg2482ac, my apple phone is telling me weak security.

1203
plemans
Legends
10 months ago
F
The Many
flybynight1127The Many
asked in SVG2482AC
Optimum Compatibility SVG2482AC

I have a SVG2482AC Modem. Is it compatible with Optimum? Because as of now they can’t get it working.

921
S
Guardians of the Gateways
10 months ago
R
The Certified
rdmaynard924The Certified
asked in SVG2482AC
Modem location showing incorrectly in SVG2482AC

I purchased a SVG2482AC used. It works fine other than showing the wrong location. For example, I am located in zip code 21776 (New Windsor). Any time that I search a website like Home Depot, I’m always directed to a store that is located in the zip code of the previous owner, even though my local store is one mile from me. Another example would be when searching a site like Breitbart news, clickbait ads have titles like “so and so is living penniless in Sykesville.  Since the previous owner of the modem lived in Sykesville (21784), I figured that a hard reset would correct it, but no. Help me please.

361
S
Guardians of the Gateways
11 months ago
P
The Many
pankajmishra31decThe Many
asked in SVG2482AC
changing Wi-Fi credentials for SVG2482AC

Hello,Can you please let me know how to change the wifi username for SVG2482AC ?When I go to EDIT mode I do not see any option to edit any details , please advise .

1543
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Guardians of the Gateways
11 months ago
J
The Many
JustHelpThe Many
asked in SVG2482AC
Arris SGV2482AC - Xfinity can't provision the phone

Xfinity did an update to their system.  The phone does not work now.  Xfinity says it is not their problem.  The internet works just fine.

991
S
Guardians of the Gateways
11 months ago
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