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SVG2482AC

SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

172 Topics
351 Replies

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172 Topics

HadjaThe Many

Unable to connect Wi-Fi on SVG2482AC and looking for Wi-Fi password

I connected to xfinity and can't locate my username and password on the wifi, it has a different username and I need my password

391

3 months ago

HadjaThe Many

asked in SVG2482AC

Username and password to connect internet on SVG2482AC

Wifi name is different from one on modem, xfinity needs the right username and password to connect the internet for me

291

3 months ago

HgirlcvfThe Many

asked in SVG2482AC

Unable to login the GUI web portal to change password - SVG2482AC

The manager app is connecting to the WiFi gateway but won’t let me log in to my account to be able to change passwords and everything? It keeps saying network connection lost even though I’m still connected

511

3 months ago

mgferreiraThe Many

asked in SVG2482AC

Open Ports 80 and 443

I need to have ports 80 and 443 opened on my router

371

4 months ago

dmckeehan503The Many

asked in SVG2482AC

SVG2482AC not showing connected devices on GUI web portal

eMTA & DOCSIS Software Version: 10.0.X.SIP.PC20.CTSoftware Image Name: SVG2482AC_2.2p14s4_PROD_seyAdvanced Services: SVG2482ACPacket Cable: 2.0 using modem/router on Optimum cable internet. recently i’m unable to see any connected devices or ip addresses of the devices.

402

4 months ago

almeyercoThe Many

asked in SVG2482AC

arris svg2482ac router swap out, no internet connectivity

Previous svg2482ac taken out by lightning. Replaced with same router, was able to activate it with Xfinity but cannot connect to the internet

881

4 months ago

vanbriThe Many

asked in SVG2482AC

Cannot connect I-phone to SVG2482ac Wi-Fi and intermittent internet connection on SVG2482AC

As of 2 days I am unable to connect my I-phone to SVG2482ac Wi-Fi. All the lights are on and it is displaying Online. X-finity Tech Support informs me that the modem needs to be replaced. How can I check if what X-finity says is true? Also, the modem seems to be slow and dropping devices.

341

4 months ago

mark_w1The Many

asked in SVG2482AC

SVG2482AC Telephone Touch-Tone Dialing no longer works after many years

I have Xfinity(comcast) and the phone suddenly stopped working in touch-tone mode. Press buttons but dial tone continues as if no buttons were pressed. Reconfigure phone to Pulse-Dial like the old rotary phones and it works fine. Of course in this mode I can’t get to my voicemail and it is very annoying to wait for the numbers to dial. I have replaced the phone and xfinity support is clueless and doesn’t even know that there is more than on dialing mode. I am not sure if this is a xfinity responsibility to auto recognize which dialing mode is being used or a gateway responsibility. Can anybody confirm?If it is a gateway responsibility is there a configuration parameter or is it auto and simply failing now?

303

4 months ago

HawkeyeThe Many

asked in SVG2482AC

no internet doe the past five hours on SVG2482AC

Svg2482ac won’t connect to the internet.

251

5 months ago

HawkeyeThe Many

asked in SVG2482AC

No internet on SVG2482AC

Transferred service to my own modem but having trouble connecting to the internet.

441

5 months ago

puckchienThe Many

asked in SVG2482AC

Can model svg2482ac be reconfigured for WPA2 AES, or is this a hardware change?

The model number on my ARRIS modem reads “TG2482A.” Is this the same as SVG2482AC?

261

5 months ago

SurfinChaz1The Many

asked in SVG2482AC

Does the Surfboard SVG2482AC Support VPN's?

I have started to use ProtonVPN, and would like to know whether or not the Surfboard SVG2482AC supports installing a VPN directly onto it? If so, are there any resources that can walk me, a complete newbie when it comes to networking thru correctly installing and setting it up?

641

5 months ago

plinmaineThe Many

asked in SVG2482AC

Why are blocked devices still displayed as "connected devices" on SVG2482ac

I have an arris surfboard SVG2482AC. We have new foster children and want to remove unknown devices from our wifi. Our router says there are 15 connected devices. I have clicked the x button and added them to the “blocked” list, but they still show as “connected”. I tried this with an ipad of ours, and it is still fully functional even when added to the “blocked” list. How can I removed devices from being able to access our router? Thanks to anyone who can help a new foster dad out!

2141

5 months ago

PedroandCharlieThe Many

asked in SVG2482AC

Svg2482AC - unable to login the GUI web portal to change the wifi password.

Hi. Set up my router now I want to go in and change the pw for the WiFi network. When I go to 10.0.0.1 I don’t know my login info! There is no forgot password or anything like that. How can I get in?how do I reset my gateway login??

wmichaelisThe Many

what vpn should be installed on svg2482ac

242

5 months ago

driftwood411The Many

asked in SVG2482AC

admin login help svg2482ac?

We reset our router as a ‘fix’ for one of our streaming platforms. It automatically came back up, but only with the 5ghz channel. I need the 2.4 for a few items in our home. Attempting to get into the admin page has so far been frustrating. The auto filled admin password has not been accepted and there seems to be no ‘forgot password’ option.

401

5 months ago

RabbithillThe Many

asked in SVG2482AC

svg2482ac - Unable to activate the modem with CM Mac address

I cannot activate the surfboard SVG2482AC with Xfinity as CM MAC id is not recognized.

1641

6 months ago

myinternetisnotworkinThe Many

asked in SVG2482AC

SURFboard SVG2482AC Connected but no internet

I recently got this new modem to replace my old one after a outage bricked my old one, I got it set up last night, activated with xfinity and everything, yet every device I connect to it says "Connected, No internet" I've even connected my netgear router to it and it gives off the same No internet signal.I've tried everything, turning it on and off, factory reset and nothing works, still no internet.I can't even login to the router either, always a black screen when I go to the website, I'm typing this on my phone.

6553

6 months ago

Sebas2323The Many

asked in SVG2482AC

order cancel SVG2482AC

I ordered an Arris modem and I need to cancel the order since Century Link isn’t compatible with this type of modem. can the order be cancelled? Order number #59552

604

6 months ago

dao257The Many

asked in SVG2482AC

Battery and wps button on SVG2482AC

What does the battery symbol mean?What does WPS button stand for on top of modem?

1032

6 months ago

FelindaThe Many

asked in SVG2482AC

no internet and led light blinking for 2.4g on SVG2482AC

Setting up the SVG2482ACAfter having followed the instructions as to how to set up, I cannot connect to the Internet. Upon looking at the front of the modem, the 2.4 GHZ light is blinking. All the others are solid. Help!Thanks!

741

6 months ago

Rishme23The Many

asked in SVG2482AC

SVG2482AC change Wi-fi edit is disabled.

After clicking edit the entire form is displayed with a message stating to use the app. There isn't a capable app

161

7 months ago

Rishme23The Many

asked in SVG2482AC

surfboard cant update ssid looked says to use app on SVG2482ac

After registering with Xfinity no longer able to adjust ssid?

311

7 months ago

rkowalewiczThe Many

asked in SVG2482AC

Compatibility with Xfinity internet with voice on SVG2482-AC

I just purchased a SVG2482AC Surfboard. I have Xfinity internet with voice. They told me it is not compatible with my internet.

963

7 months ago

MDiaz95The Many

asked in SVG2482AC

No internet- SVG2482AC

Need help connecting to internet

641

7 months ago

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