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SVG2482AC

SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

172 Topics
351 Replies

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172 Topics

Alaya0827The Many

Wi-Fi password reset for SVG2482AC..

How do I reset password don't remember current one

1431

11 months ago

Smolenski7The Many

asked in SVG2482AC

SVG2482ac Will Not Block Device

I would like to block a desktop computer in my home from accessing the internet. I go to Parental controls to block a specific device, but even though the name of the computer shows, the MAC address is different from what it should be. I click on the computer anyway, block it from access, but it still has access. In fact, I tried blocking a different desktop computer, with the correct name and MAC address showing under parental controls, and it wasn’t blocked either. This seems like it should be a very easy thing to do. What could be going wrong?

1459

11 months ago

billb1126The Many

asked in SVG2482AC

WPA3 security update for SVG2482AC

hello, when will my wpa3 update for my svg2482ac, my apple phone is telling me weak security.

1243

11 months ago

flybynight1127The Many

asked in SVG2482AC

Optimum Compatibility SVG2482AC

I have a SVG2482AC Modem. Is it compatible with Optimum? Because as of now they can’t get it working.

961

11 months ago

rdmaynard924The Certified

asked in SVG2482AC

Modem location showing incorrectly in SVG2482AC

I purchased a SVG2482AC used. It works fine other than showing the wrong location. For example, I am located in zip code 21776 (New Windsor). Any time that I search a website like Home Depot, I’m always directed to a store that is located in the zip code of the previous owner, even though my local store is one mile from me. Another example would be when searching a site like Breitbart news, clickbait ads have titles like “so and so is living penniless in Sykesville. Since the previous owner of the modem lived in Sykesville (21784), I figured that a hard reset would correct it, but no. Help me please.

361

1 year ago

pankajmishra31decThe Many

asked in SVG2482AC

changing Wi-Fi credentials for SVG2482AC

Hello,Can you please let me know how to change the wifi username for SVG2482AC ?When I go to EDIT mode I do not see any option to edit any details , please advise .

1573

1 year ago

JustHelpThe Many

asked in SVG2482AC

Arris SGV2482AC - Xfinity can't provision the phone

Xfinity did an update to their system. The phone does not work now. Xfinity says it is not their problem. The internet works just fine.

1001

1 year ago

AirforcewesThe Many

asked in SVG2482AC

New Surfboard, US/DS always blinks

New out of box, all lights come on, US/DS light won't stop blinking, XFinity can't connect to it. Did I get a lemon?

912

1 year ago

dalesmith1016The Many

asked in SVG2482AC

intemittent internet connection on SVG2482AC

I getting am frequent connection drops on my internet connection. Comcast says everything looks fine. They say it could be my owned Arris modem. Of course they would say that. Is there a tool / software that I can run to show what the router is seeing? Is there some home version of “Sniffer”.

1572

1 year ago

perillo2890The Many

asked in SVG2482AC

get 5g but 2.4 g not working in SVG2482AC

HeleneokThe Many

svg2482ac with xfinity slow internet

Sometimes I get 400 mbps then it will drop to 75 mbps. Xfinity says it is a problem with my modem. They say it might need updates.

2574

1 year ago

GinsudanThe Many

asked in SVG2482AC

arris surf board SVG2482AC

Is there a new better option?

241

1 year ago

GregmacqThe Many

asked in SVG2482AC

Arris Surfboard security settings for svg2482ac

I need to quickly update the security settings on my unit but don’t know how to do it ?

681

1 year ago

replacement55The Many

asked in SVG2482AC

SVG2482AC not working

the SVG2483AC unit is not working. lights flashing but no internet. I have an extended warranty I checked my warranty status and wouldn’t you know it. it doesn't recognize my serial number. only had the unit a 3 months. so basically not a happy shopper here. need some company help on a replacement unit.

605

1 year ago

Smalz013The Many

asked in SVG2482AC

reconfigure modem.. unable to log jn svg2482ac

I am trying to log into the admin page 10.0.0.1 and nothing is working. Our modem is not talking to the router. I think my husband reset or it got disconnected but trying to see what the problem is. Side note...having to pay for help is ridiculous when you purchase this product... I'm very frustrated

2543

1 year ago

Gaby2902The Many

asked in SVG2482AC

No conecta al internet

No conecta a internet y llamo a mi proveedor de internet y con ellos todo bien y me dicen que me comunique con Arris para resolver el problema

392

1 year ago

Belucas23The Many

asked in SVG2482AC

Wi-Fi is not connecting in SVG2482ac

msherman51The Many

Does my SVG2482AC have WPA3?

I just received a warning from Apple on my Iphone about my security, advising to use WPA 3 security on my modem and take some other steps. Before I did anything I wanted to be certain my cable modem was still viable and a search got me to this group. I didn’t know about this group or the firmware upgrade issue previously. Unfortunately, I can’t check that my SVG2482AC’s firmware is upgraded since there’s some glitch in the password - the admin/Password combo worked once to get me in but when I updated the password, the new and the old passwords both return error messages. My next step is resetting the modem if I can’t get past the logon problem. It sounds like it’s still worth the effort and I appreciate the work it took getting Comcast to do what they agreed to do. Comments appreciated.

1833

1 year ago

davidyorckThe Many

asked in SVG2482AC

How Do I Point Arris Router To Specific IP Address - SVG2482AC

How do I point my router (Arris Model: SVG2482AC) to 185.228.168.168 for Family Filter?Thank you.

673

1 year ago

jhmartinThe Many

asked in SVG2482AC

G24 Wireless Dropped a few days ago and wont come back up

Hey all,A few days ago my wireless connection dropped out of the blue. After resetting and a few days time, it has not come back up. Ethernet still works fine, Phone works fine, but can’t use internet when connected to wi-fi.

271

1 year ago

dalesmith1016The Many

asked in SVG2482AC

How do firmware updates happen svg2482ac

I am getting intermittent connection drops. Comcast told me the check that I have the lastest firmware version. It looks like the firmware is updated automatically, as needed. How does the auto update work? I have Arris SVG2482AC. Comcast knows I have it. Does Arris? Again … how do the firmware updates work.

conlinaThe Many

My surfboard SVG2482AC just started disconnecting from the internet and coming back. It started a couple weeks ago, just once here and there. As of today, I’m lucky to get 30 minutes. I can’t get through a single 45 minute meeting (I get paid by the hour when I’m meeting a client and nothing if I can’t make it).I’ve tried hitting the reset button when it doesn’t come back immediately. I’ve done this a dozen times. Just now I tried unplugging it altogether from the power for over 10 minutes. The power to my house is fine. The power light on the modem rarely goes off and the phone plugged into the modem and the outlet doesn’t lose power. Nothing else in my house is without power or turning on and off. I bought this just 2 years ago and was working great until now. (also, this question took 30+ minutes to get through with all the starts and stops)

703

1 year ago

JhaustenThe Many

asked in SVG2482AC

No dial tone in svg2482ac

Th modem is connected to Comcast and provides internet service. I get no dial tone for the phone and neith of the Tel lights are illuminated but they flash during power up. Is this a Comcast issue?

1491

1 year ago

DrotaurorawThe Many

asked in SVG2482AC

I'm trying to log in and control my modem router

811

1 year ago

Djk67The Many

asked in SVG2482AC

3 Different error messages svg2482ac

1-Can't reach the default gateway the network connection quality might be low.2-No internet connection connected to local network only3-Can’t reach the DHCP server the network connection quality might be low

161

1 year ago

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