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SVG2482AC

SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

165 Topics
323 Replies

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165 Topics

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AirforcewesThe Many

asked in SVG2482AC

New Surfboard, US/DS always blinks

New out of box, all lights come on, US/DS light won't stop blinking, XFinity can't connect to it. Did I get a lemon?

882

11 months ago

dalesmith1016The Many

asked in SVG2482AC

intemittent internet connection on SVG2482AC

I getting am frequent connection drops on my internet connection. Comcast says everything looks fine. They say it could be my owned Arris modem. Of course they would say that. Is there a tool / software that I can run to show what the router is seeing? Is there some home version of “Sniffer”.

1462

11 months ago

perillo2890The Many

asked in SVG2482AC

get 5g but 2.4 g not working in SVG2482AC

HeleneokThe Many

svg2482ac with xfinity slow internet

Sometimes I get 400 mbps then it will drop to 75 mbps. Xfinity says it is a problem with my modem. They say it might need updates.

2494

11 months ago

GinsudanThe Many

asked in SVG2482AC

arris surf board SVG2482AC

Is there a new better option?

241

11 months ago

GregmacqThe Many

asked in SVG2482AC

ArrisSurfboard security

I need to quickly update the security settings on my unit but don’t know how to do it ?

651

11 months ago

replacement55The Many

asked in SVG2482AC

SVG2482AC not working

the SVG2483AC unit is not working. lights flashing but no internet. I have an extended warranty I checked my warranty status and wouldn’t you know it. it doesn't recognize my serial number. only had the unit a 3 months. so basically not a happy shopper here. need some company help on a replacement unit.

595

11 months ago

Smalz013The Many

asked in SVG2482AC

reconfigure modem.. unable to log jn svg2482ac

I am trying to log into the admin page 10.0.0.1 and nothing is working. Our modem is not talking to the router. I think my husband reset or it got disconnected but trying to see what the problem is. Side note...having to pay for help is ridiculous when you purchase this product... I'm very frustrated

2483

11 months ago

Gaby2902The Many

asked in SVG2482AC

No conecta al internet

No conecta a internet y llamo a mi proveedor de internet y con ellos todo bien y me dicen que me comunique con Arris para resolver el problema

382

1 year ago

Belucas23The Many

asked in SVG2482AC

Wi-Fi is not connecting in SVG2482ac

msherman51The Many

Does my SVG2482AC have WPA3?

I just received a warning from Apple on my Iphone about my security, advising to use WPA 3 security on my modem and take some other steps. Before I did anything I wanted to be certain my cable modem was still viable and a search got me to this group. I didn’t know about this group or the firmware upgrade issue previously. Unfortunately, I can’t check that my SVG2482AC’s firmware is upgraded since there’s some glitch in the password - the admin/Password combo worked once to get me in but when I updated the password, the new and the old passwords both return error messages. My next step is resetting the modem if I can’t get past the logon problem. It sounds like it’s still worth the effort and I appreciate the work it took getting Comcast to do what they agreed to do. Comments appreciated.

1753

1 year ago

davidyorckThe Many

asked in SVG2482AC

How Do I Point Arris Router To Specific IP Address - SVG2482AC

How do I point my router (Arris Model: SVG2482AC) to 185.228.168.168 for Family Filter?Thank you.

673

1 year ago

jhmartinThe Many

asked in SVG2482AC

G24 Wireless Dropped a few days ago and wont come back up

Hey all,A few days ago my wireless connection dropped out of the blue. After resetting and a few days time, it has not come back up. Ethernet still works fine, Phone works fine, but can’t use internet when connected to wi-fi.

261

1 year ago

dalesmith1016The Many

asked in SVG2482AC

How do firmware updates happen svg2482ac

I am getting intermittent connection drops. Comcast told me the check that I have the lastest firmware version. It looks like the firmware is updated automatically, as needed. How does the auto update work? I have Arris SVG2482AC. Comcast knows I have it. Does Arris? Again … how do the firmware updates work.

conlinaThe Many

My surfboard SVG2482AC just started disconnecting from the internet and coming back. It started a couple weeks ago, just once here and there. As of today, I’m lucky to get 30 minutes. I can’t get through a single 45 minute meeting (I get paid by the hour when I’m meeting a client and nothing if I can’t make it).I’ve tried hitting the reset button when it doesn’t come back immediately. I’ve done this a dozen times. Just now I tried unplugging it altogether from the power for over 10 minutes. The power to my house is fine. The power light on the modem rarely goes off and the phone plugged into the modem and the outlet doesn’t lose power. Nothing else in my house is without power or turning on and off. I bought this just 2 years ago and was working great until now. (also, this question took 30+ minutes to get through with all the starts and stops)

703

1 year ago

JhaustenThe Many

asked in SVG2482AC

No dial tone in svg2482ac

Th modem is connected to Comcast and provides internet service. I get no dial tone for the phone and neith of the Tel lights are illuminated but they flash during power up. Is this a Comcast issue?

1391

1 year ago

DrotaurorawThe Many

asked in SVG2482AC

I'm trying to log in and control my modem router

811

1 year ago

Djk67The Many

asked in SVG2482AC

3 Different error messages svg2482ac

1-Can't reach the default gateway the network connection quality might be low.2-No internet connection connected to local network only3-Can’t reach the DHCP server the network connection quality might be low

151

1 year ago

Djk67The Many

asked in SVG2482AC

Can't reach the default gateway the network connection quality might be low

532

1 year ago

Raymond DunlopThe Many

asked in SVG2482AC

Transfer Ownership

I am selling my home and leaving my Surf Board (SV2482AC) with the home? Does the new owner need to do anything regarding this transfer of ownership?

461

1 year ago

kmays1963The Many

asked in SVG2482AC

Incorrect Password sb6190

I cannot connect. It tells me Password Incorrect and I am using the correct password. We have not changed password. How do I recover or reset a password. I contacted Optium and my internet is showing okay on their end.

913

1 year ago

proton777The Many

asked in SVG2482AC

SVG2482AC Guest network

I just got an SVG2482AC modem/router in order to activate my Xfinity telephone service. While setting it up, it appears to NOT have the ability for Guest Networks. Very surprising since my older Arris Surfboard SBG7580AC DOES have a Guest Network feature, but can’t do telephone. My questions are: Is creating Guest Networks even possible on the SVG2482? - I would like to have one each for both the 2.4GHz and 5GHz bands. If not, how might I configure the old SBG7580 to re-purpose it to be a WiFi extender (or access point?) and use it strictly for a Guest Network? It would connect to the new SVG2482AC via wired ethernet. Thanks in advance.

3182

1 year ago

nitopintura61The Many

asked in SVG2482AC

Latest firmware for SBG2482AC

what is the latest firmware?

1551

1 year ago

bklaydenThe Many

asked in SVG2482AC

SVG2482AC stopped connecting to Xfinity

My SVG2482AC will not connect to Xfintiy internet. Xfinity support was not able to help me with this. They want to come out and look at my service. I belive they will charge me because I own the modem. Any suggestions how to get connected to the internet? I hae reset the modem several times and it still will not connect.

1381

1 year ago

KrysKThe Many

asked in SVG2482AC

SVG2482AC - how to remove delete device AND remove reserved IP address?

Deleting device moves it into Parental Controls as blocked device. Deleting at Parental Controls returns back to list of Devices. Full circle, can’t figure out how to release the IP address and get rid of the failed device.(Headers are blocked from editing, this should say “SVG2482AC - how to remove deleted device AND remove reserved IP address?”)

1842

1 year ago

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