Modem - General
General Cable Modem
- 172 Topics
- 303 Replies
I used to be able to programmatically reboot my Motorola Surfboard SB6120 cable modem simply by opening http://192.168.100.1/reset.htm. The page is now missing and I am no longer able to find any reboot/reset page available via web browser. Some instructions indicate that a reset button is available on the Configuration page, but the button is not there.Does anyone know how to programmatically reboot the Motorola Surfboard SB6120?
We have Frontier FiOS with an Arris NVG468MQ router. We recently dropped FiOS TV (and Frontier is dropping it everywhere), kept Frontier FiOS internet but added basic Spectrum (copper). We have an Arris AM525 to extend Wifi to the opposite end of the house but when the Spectrum folks hooked up the TV they just disconnected it. We have crappy Wifi at that end of the house again so I plugged the co-ax back in and it seemed to fire up good. When I did a Wifi analyzer the signal strength was off the charts. But now we cannot log into the Wifi from there. We can see the Wifi network, the signal strength is super strong, but it absolutely will not accept the WAP key. WAP key works with other extenders but absolutely not with that. Tried with several devices and with my cell phone, will not connect. Not sure why we can see the Wifi network but cannot log into it now. There is a WAP key on the AM525 but it will not accept that either. Not a networking expert but not sure if there is
Trying to set up Voiply’s adapter for using my landline phone to make calls via the internet (VOIP)I have an older (~8 years?) Arris SB6121 Modem.Advice says to try one of a number of internet addresses, log in and after going to Advanced Settings or Application Layer Gateway Settings, uncheck the SIP box. The problem is I am not prompted to log in when I use the only address that worked (http://192.168.100.1). I am taken to a page that displays the status of various modem items similar to this: Do I have the ability to ability to disable the SIP ALG functionality using the SB6121? If so, how?HELP!!
I have a Motorola VIP 1920-9T.It is an old device, but I want to use the device with an old TV.This was a model who was adapted to a TV provider in Portugal, that doesn't exist anymore.Since I want to continue to use the device, I want to know how I remove the TV PROVIDER boot (image attached) so I can use the device!Best regards
For the past few days, I am observing this issue wherein the internet connection is dropped for few seconds every 30 minutes or so.When I logged into xfinity, it says SB6141 is end-of-life and is not supported for my (800 Mbps) plan.Do I need to upgrade my modem to a docsis 3.1 ? Here is what I see from the logs
Directions to what I need help with:File Explorer>Network>Network Infrastructure> right click Arris TG1682G (your router goes here) >Properties>Click Settings under “General” tab>Click “Add...” to add any service>OK. This may work for you, but when I click “OK”, I assume this would save the new service I have added, yet it never does. This is strange, as this worked for me back in 2019-2021, but doesn’t now. Please help. ISP: Comcast (this should not be relevant).
I am having trouble with MAC filter settings. Does anyone have the specifics on how to utilize it. I have a chronic (and capable hacker) in my neighborhood that I need to block. I prefer to use a “White list” for my devices instead of a “Black list” because they can spoof MAC addresses and it would never end.
Hi All,In regards to my previous question here: I had purchased a new router and tested it, which does not have any issue stated in the above topic.The firmware version is A1.00.004-190802The issue happened in firmware version: A1.03.008-201105.Now I wish to know how can I upgrade my firmware version.Thank you.Best Regards,Sue
My SB6141 keeps rebooting a few times a day. I’ve called my ISP to make sure it’s not something on their end and they said it looks like the modem is trying to get an update, fails to get it and then reboots.Once it reboots everything works great. Speed is fine and all lights are normal.Any advice on how to get the update to finish or cancel the process completely so the modem stays up?Thanks!Logs below:(edit: CM-MAC information removed)TimePriorityCodeMessageOct 26 2022 08:27:173-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=00:90:f0:50:00:00;CM-QOS=1.1;CM-VER=3.0;Oct 26 2022 08:16:373-CriticalR04.0Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=00:90:f0:50:00:00;CM-QOS=1.1;CM-VER=3.0;Oct 26 2022 08:06:394-ErrorC701.0DBC-ACK not received;CM-MAC=**:**:**:**:**:**;CMTS-MAC=00:90:f0:50:00:00;CM-QOS=1.1;CM-VER=3.0;Oct 26 2022 08:06:375-WarningU1
Hi All,I have a ARRIS rac2v1a, and there is a strange phenomenon which I suspect that it is an implementation error.When an iPhone has connect to ARRIS rac2v1a, checking the wireless sniffer air packet, I realized that in the Beacon Frame, there will be times where Robust Security Network Information Element (RSN-IE) is missing. The Router is operating in WPA2 protocol.Is there any software staff here that could help to clarify this?Thank you.
With xfinity starting the rollout of docsis 4.0 (or starting shortly), does Arris have anything docsis 4.0 in the works or in testing? I’ve been involved in beta testing before and seems likes its pretty beneficial with these new iterations of technology to test their backwards compatibility on the 3.1 technology in the wild. Probably under NDA so can’t be talked about but figured I’d ask. https://techblog.comsoc.org/2022/09/09/comcast-to-roll-out-docsis-4-0-and-multi-gig-speeds-in-2023-fiber-not-fwa-is-the-real-competitor/
Hello, I have an Arris router given to me by my ISP. I have factory reset the router and tried to log into the router through the default gateway, but no combination of passwords I have found online will allow me to login. I have tried every combination of “admin”, “password” and just blanks possible. Please help! I am trying to port forward
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