Wi-Fi Modems

I have an  Arris Surfboard SBG6700-AC  cable modem router.   I like to listen to AM talk shows when I am working  at my computer.  When I have my Arris turned on it creates heavy static noise on any AM radio playing in the house. On the other hand,  when I  try FM it plays without static.  I really need static free AM radio. Is there some type of adjustment I can do to my Arris?  Thank you.

I’ve had a lot of issues with my internet since I moved into my apartment. Finally someone at Comcast told me my modem was incompatible with my speed so I bought an SBH8300. I’m trying to set up the modem and the lights are constantly flashing. The internet light blue and the wifi light green. They were both solid green like the manual says they should be for just a second and then started flashing again.  I’ve tried contacting Xfinity but they’ve been useless and apparently arris doesn’t have a customer service line anyone can call. So I am here. Help me. 

Unable to login in with default admin username and password. Keep getting Invalid user name or password, or your access has been locked due to multiple failed login attempts! I can admit, i went in a changed the names and passwords for the network and saved changes before changing the admin login credentials. Also, the router came with 4 connection options (2 standard and 2 5G- one for home and guest each). However, the site only allowed ne the option to change two and the other two are still available with the default names and default password.  Any suggestions to access and manage my router through the admin portal?

Where can I obtain a new power adapter for a surfboard SBG 8300? also what is with comcast infinity   are we compatable or not?

I not able to login Router admin 198.168.0.1, This site can’t provide a secure connection192.168.0.1 uses an unsupported protocol.ERR_SSL_VERSION_OR_CIPHER_MISMATCH My browser up to date How to resolve this issue,

SBG 6700-AC      Tried everything but no luck.  I think has something to do with my security settings on laptop.    This site can’t provide a secure connection192.168.0.1 uses an unsupported protocol.ERR_SSL_VERSION_OR_CIPHER_MISMATCHHide detailsUnsupported protocolThe client and server don't support a common SSL protocol version or cipher suite.

I keep getting this error so that I cannot log into my router.  I have tried Chrome, Firefox, Edge, and Opera and get the same message on all.  I have cleared my browser, checked the time and date, restarted the router (several times) with no luck.This site can’t provide a secure connection192.168.0.1 uses an unsupported protocol.ERR_SSL_VERSION_OR_CIPHER_MISMATCHHide detailsUnsupported protocolThe client and server don't support a common SSL protocol version or cipher suite. I have been told it is a problem with the certificate. Does Arris have a new certificate that can be installed?

Hi, I’ve tried calling the Arris support as well as using their Live Chat option, but neither appear to be working right now. Any help is greatly appreciated!! Starting yesterday we have internet connectivity issues with all our personal devices in the house--laptop, phones, etc. If I reboot the G34 it works for maybe a few minutes, then the connection gets bad, and eventually the SSIDs disappear from the Wifi options on all devices. I’ve done two factory resets, but can’t get passed the “Connect to new home network” on the app restart. When I call our provider, Cox, they say it is activated and working from their end. The solid blue light on the G34 is on at all times (except, of course, when I am doing a reboot or a reset). We also tried connecting via ethernet cable without luck. Please advise if you are able. Does the customer service number and/or live chat normally work? Best, 

I need to get a Wi-Fi extender but can't find the WPS button on the Arris surfboard g34

How do I rename my network?

Desktop speed is great, but cell phone activity is very slow. I have a G34. Speed tests on desktop are great. 

Gateway is visible to Spectrum and moves data at a whopping 1Mbps!  That’s 1M, with an M.  Spectrum coming out tomorrow.  Any thoughts welcome. 

Is it possible to schedule the sbg8300 to turn off Wi-Fi or the modem at a certain time and restart at a certain time. 

I have an Arris router sbg7309ac2 and want to setup a VPN on my internet but don't know how to proceed. I have VPN on my laptop but want it to cover my whole network. How do I setup my router to do that

My internet has speed drops to less than 10. Mbps 

I was trying to change my password to my SBG10 by following the steps, but instead it showed locked mode since I tried to do change it twice. Who do I sent a support ticket so that they could unlock it?

Anyone having internet drops issues with G34?   Band steering is turned off. Multiple drops daily. Have RCN as provider. No issues with cable side.  I Reboot modem weekly.

I believe I’ve read all of the similar threads on this. However, none gave a satisfactory answer.The Warning message on ARRIS - Login thread says either to just ignore the message or talks about non-related issues like “modems and combo devices, the isp has to certify them”. The message says the G35 supports [browser] with the MINIMUM version.Your Gateway's web interface has been tested to work with the following minimum browser versions:Chrome: 70.0.3538.110Mozilla Firefox: 63.0.3IE: 11.0Edge: 17.17134Safari: 12.0.2 I have tired logging in with:On Windows 10Firefox: 109.0Edge: 109.0.1518.61Chrome: 108.0.5359.215Opera: 94.0.4606.65Brave: 1.47.171 (Chromium 109.0.5414.87)

i have the sbg 8300 and google  1 gig fiber internet. i have the modem set to ethernet mode where it doesnt use the coax cable for data input it uses one of the ethernet ports.  my speed is very slow like 56mbps down and 70 up. any ideas ?

I recently traded out my Xfinity modem for my own G34 modem. Using the SURFboard Central app, I renamed the new SSID and password. For some reason the SSID reverted so it no longer connects to our devices. I've tried to rename it back but it doesn't appear to work when I'm not using the app on the actual network. We're traveling so don't have access to the network, but is it possible to rename the SSID remotely?

SBG8300  was dropping internet a few times per day. Did a hard reset with button on back. Signed on to Surfboard access on web and it asked to set a new wifi password.I was able to setup all devices successfully and now it will not allow me to access the modem via web.admin password does not work, my old user and pass does not work and nor does the wifi password I setup work  with user admin or my old user name.How to I access ?

my SBG6950AC2 will not use the name of the client.  It shows as unknown, whether it is static or not.. It ignores the name put in for static, but the static IP works, just shows unknown 

I have two homes. One with a SB8200 and one with a SBG10.  Can I manage both from the SURFboard Central App?  I am not seeing how I add/configure a modem/network for a second home.  I have the home with the SB8200 in the app.

Hello all, does anyone know if this Arris model is compatible with plans outside of Verizon Business? My company is no longer using the ones we have and would like to donate if possible.

Can’t get HP 8620 printer to hookup to Wi-Fi with a G 36 router modem