Wi-Fi Modems - General

Hello all, does anyone know if this Arris model is compatible with plans outside of Verizon Business? My company is no longer using the ones we have and would like to donate if possible.

SBG6700-AC  my WIFI connection keeps going off and on i always have to restart it for it to work, in a day i have to restart like 4 times , please i need help on what to do. Thank you

Hi. I’ve got an Arris HEVC 4K Ultra HD cable streaming box, and a branded remote from my cable provider with their logo and a Netflix button on it. This remote is connected via Bluetooth. I got a 2nd remote, also branded from my cable provider. Can I have 2 remotes connected by Bluetooth that both work? The pairing instructions only seem to work for the first one. Thanks!

Looking for best gigabit speed router modem for optimum cable service

how to change the wifi password on SBG6900-AC router? I went to arris web manager site and entered : admin and password, however, it does not allow me to login. help 

I’ve been using my SBG6782-AC gateway with Xfinity cable (300Mb/10Mb) for several years without needing any reboots. I’ve noticed in the last three months my gateway would get hung about every two days--all the front-panel lights stay lid and all wifi connections dropped--and the only solution is to recycle power to the gateway. Does anyone have this problem? I’m wondering if the circuit board is dying and some electronic components need to be replaced. I’m using both wired and n/ac wifi mode. Looking at the modem logs revealed no clues.Thanks for any insights.

I dropped my Arris sbg7580 cable modem router. I’m trying to open it up because there are pieces rattling around inside. I don’t want to power it up in case it’s a fire hazard. Any idea how to open the case?

can i upgrade my sbg6900-AC to the new 3.1? my cable company is changing their network to 3.1 and  sent me a new modem which i don’t want.. can i upgrade my current surfboard to accept 3.1? thanks

How do I change my password ARRIS Model 32  

I am replacing a Touchstone TG1682G Telephony Gateway modem / router from Spectrum with a new Spectrum modem. On older modems and roouters I was able to go in and clear the browing history before returning it to spectrum, Wanted to know if this modem keeps a wifi browsing history and if so how can I can I clear it. I have gone in and cleared the system logs, but didn’t know if that is all I need to do. Thanks in advance for the help.

I have observed the Wireless LED blinking on and off several times and all others are off during normal operation.  Modem will automatically reboot successfully after that happens.  This has been happening quite often lately.  Attached is the latest event log. 

I have two VMS1100 media servers and four IPC1100 STB’s with my Verizon FIOS account.Each media server had two client STB’s assigned to it automatically.Main implication is that any recording requested via the STB in then automatically recorded on the paired DVR.My question is whether the assignment (pairing) of the clients to server can be revised?

Have an Arris model SBG6580 in our home and want to upgrade the security settings. Do not have login credentials.  How to proceed?   

which set of numbers/letters on back of my Arris router is my password?  

I can’t connect to the admin portal to configure my arris SBG6782. Every browser now blocks TSL 1.0 which the modem uses for the admin portal. There’s no longer a way to continue past or allow access to an insecure page.  This is a common issue as the below users all have the same issue. Forum and chat support only direct to restart the modem, factory reset, and or disconnect / reconnect the coaxial cable, none of which fix the problem.    

How do I change it? I am able to log into the modem via the IP address but I cannot figure out how to change the pass key from the original that’s located on the back of the modem.

We have Frontier FiOS with an Arris NVG468MQ router.  We recently dropped FiOS TV (and Frontier is dropping it everywhere), kept Frontier FiOS internet but added basic Spectrum (copper).  We have an Arris AM525 to extend Wifi to the opposite end of the house but when the Spectrum folks hooked up the TV they just disconnected it.  We have crappy Wifi at that end of the house again so I plugged the co-ax back in and it seemed to fire up good.  When I did a Wifi analyzer the signal strength was off the charts.  But now we cannot log into the Wifi from there.  We can see the Wifi network, the signal strength is super strong, but it absolutely will not accept the WAP key.  WAP key works with other extenders but absolutely not with that.  Tried with several devices and with my cell phone, will not connect.  Not sure why we can see the Wifi network but cannot log into it now.  There is a WAP key on the AM525 but it will not accept that either.  Not a networking expert but not sure i

is modem arris sbg6400 compatible for xfinity comcast 400mbps internet service?

Is it possible to change the password for my sbg6700-ac modem+router? If so, how ?

how to log into sbg6782-ac

My box continues to turn on and off. Any idea why and how to fix? Model SBG6700-AC. 

I have a arris DG9450 that was issued by my service provider. The issue is to play some of my games I need to open ports to allow me to do so but I haven't found a tutorial online that is set up like my modem also when I called customer support they couldn't help. The solution for them was to go look at Google and YouTube and pay $5 for a nat access. I was wondering if anyone has experience with this router so I can get everything running.

I’ve been using a SBR AC1750 WiFi Router for 5 years now.  Lately it has been “losing DNS”, and it’s getting worse.  I now have to restart it 5-10 times per day.  I’ve spent hours with my ISP’s tech support and changed out my cable modem, and there has been no improvement.  This makes me wonder if my WiFi router is the problem.It doesn’t matter which DNS server I’m using (ISP vs google vs cloudflare).  But I randomly lose the ability to resolve DNS.  If I know an IP address, I can still communicate with it (ping, streaming video, skype, etc) during the outage. This happens on multiple computers simultaneously.  The only way I’ve found to fix things is to reboot my WiFi Router (and possibly cable modem - I’ll experiment with this soon).  My firmware seems to be up-to-date.Has anyone heard of this?  Or have any suggestions on a fix?  Thanks

Comcast recommends I replace my current Arris modem Gateway (SGB6580) with an updated model that can handle at least 400mb/s. What are the Arris replacements, cost & where to purchase?