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SBG6950AC2 | SBG7400AC2 | SBG7600AC2

DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC2 Router

  • 212 Topics
  • 449 Replies
212 Topics
S
The Many
swiss420The Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
arris sbg7400ac2 Unable to login in with default admin username and password post factory reset. Keep getting Invalid user name or password, or your access has been locked due to multiple failed login attempts!

Hello,, Forgot my admin password for the router so performed a hard factory reset.  Since then I am unable to login with default admin credentials.  Yes checked my typing and also attempted with cusadmin and serial number and last 8 of serial number.  Any suggestions?

5
plemans
Legends
1 year ago
T
The Many
TimjbaerThe Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
sbg7600ac2 no connection to the internet

 

1
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Guardians of the Gateways
1 year ago
M
The Many
mjohnson007The Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
Why is the Reserved IP Client List not updating on the SBG7400AC2?

Hi all, So I have a SBG7400AC2, and have added a number of devices to the Reserve client list..So why is the Reserved IP Client List not updating on the new devices, even after days,yet if the device is turned on it does get the assigned IP. So it seems that both Attached Client List and the Reserved IP Client List are not showing correctlyas i have some 60+ devices and I see onlu 25 at best Any Ideas, seems the software is upto daye a do not se any updates for it Any help would be appreciated M

1
S
Guardians of the Gateways
1 year ago
J
The Many
JJSpittleThe Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
SBG7400AC2 wifi speed

How can I increase the Wi-Fi speed to my devices from the SBG7400AC2 unit? Connection speed via ethernet is 277 mbps, when testing using WI-FI 62 mbps. Thank you

2
J
The Many
1 year ago
J
The Many
JIMThe Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
sbg7600 won't start after 2 years of perfect use

sbg7600 tries to start but can't get past first 2 lights. Has worked perfect for 2 years now will not boot completely. Tried everything including factory reset. Can hear a small buzzing sound inside. What should I do next before I pay for another one? 

1
plemans
Legends
1 year ago
J
The Many
jk1217The Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
SBG7400AC2: Windows 10 not connecting to USB file share

Followed the step-by guide:https://arris.secure.force.com/consumers/articles/General_FAQs/SBG7400AC2-USB-Media-Sharing/?l=en_US&fs=RelatedArticleSuccessfully able to connect via MacOS. However, per the Windows steps, each time I try to go to the 192.168.0.252 IP, I get an error. As “192.168.0.252” I get “site can’t be reached,” and as “\\192.168.0.252” I get “file couldn’t be accessed.”What could be holding it up? I thought possibly it is trying to connect with my Windows credentials instead of my Arris credentials, but I assume I’d get a prompt if so. As I said, MacOS connected without issue, but Windows 10 will not. What are your thoughts? Thanks in advance.

1
S
Guardians of the Gateways
1 year ago
A
The Many
Arr1stotleThe Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
SBG6700AC2 Better to use SBX-AC1200P Range extender or Mesh system

This is for my home network system.  I have 2 month old Arris SBG7600AC2. It works very well for my needs.  I would simply like some extended wifi coverage.  According to Oolka, over a cabled connection (not wifi) my internet service provides me 120 Mbps down and about 10 Mbps up.  I know we currently have the lowest service from our provider and I don’t expect much to change in the future to warrant paying for a faster connection.  I average 246 GB per month and at most 12.5 GB per day. I don’t have any bottlenecks or performance issues from an internet perspective. But I lose some wifi bars at both distance extremes in the house. That said, I’d like to extend my wireless range a bit. The structure is a 2 story 62 x 24 footprint. The current placement of the existing 7600 is pretty much in the middle.  I have some questions: 1. Would I be better off from a wifi range perspective to add a range extender (or two) or use one of the mesh systems?  If I use a mesh system, which one is best

4
A
The Many
1 year ago
L
The Many
LNBullardThe Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
Device Block List

What selecting a device and adding it to the “Device Blocked List” supposed to do? How do I reverse the action of adding a device to the “Device Blocked List”?

1
JDub1025
Cable Modem Commandos
1 year ago
TechRep
Cable Modem Commandos
TechRepCable Modem Commandos
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
USB

I can see this device has an USB port, what is the functionality of it?

3
M
The Many
2 years ago
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Cable Modem Commandos
Siuu1994Cable Modem Commandos
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
Can I use my Xfinity LAN line with my new SBG10

Hello guys, Wanted to ask if there is feature or possibility on my equipment to change the address to access the configurations of my SBG7400AC2, one friend of my provide me this recommendation to avoid some one else hack my router, Thanks in advance 

1
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Wi-Fi Warriors
2 years ago
N
Rockstar!
NetopiaRockstar!
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
Mesh Compatible

Will my device work with ax6600 tri-band mesh?

3
JDub1025
Cable Modem Commandos
2 years ago
TechRep
Cable Modem Commandos
TechRepCable Modem Commandos
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
Power supply got damaged

So, this just happened. My cat chewed my power cord and I need a quick solution because I’m working from home but I feel lost I do not how to select the proper power cord for my router, please help!

1
S
Cable Modem Commandos
2 years ago
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