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SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

  • 191 Topics
  • 409 Replies

SVG2482AC Announcement (1)

191 Topics
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The Many
JustHelpThe Many
asked in SVG2482AC
Arris SGV2482AC - Xfinity can't provision the phone

Xfinity did an update to their system. The phone does not work now. Xfinity says it is not their problem. The internet works just fine.

1101
S
Wi-Fi Warriors
A
The Many
AirforcewesThe Many
asked in SVG2482AC
New Surfboard, US/DS always blinks

New out of box, all lights come on, US/DS light won't stop blinking, XFinity can't connect to it. Did I get a lemon?

982
S
Wi-Fi Warriors
D
The Many
dalesmith1016The Many
asked in SVG2482AC
intemittent internet connection on SVG2482AC

I getting am frequent connection drops on my internet connection. Comcast says everything looks fine. They say it could be my owned Arris modem. Of course they would say that. Is there a tool / software that I can run to show what the router is seeing? Is there some home version of “Sniffer”.

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Wi-Fi Warriors
P
The Many
perillo2890The Many
asked in SVG2482AC
get 5g but 2.4 g not working in SVG2482AC

5g working 2.4g not

761
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Wi-Fi Warriors
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The Many
HeleneokThe Many
asked in SVG2482AC
svg2482ac with xfinity slow internet

Sometimes I get 400 mbps then it will drop to 75 mbps. Xfinity says it is a problem with my modem. They say it might need updates.

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B
The Many
G
The Many
GinsudanThe Many
asked in SVG2482AC
arris surf board SVG2482AC

Is there a new better option?

241
plemans
Juggernaut
G
The Many
GregmacqThe Many
asked in SVG2482AC
Arris Surfboard security settings for svg2482ac

I need to quickly update the security settings on my unit but don’t know how to do it ?

841
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Wi-Fi Warriors
R
The Many
replacement55The Many
asked in SVG2482AC
SVG2482AC not working

the SVG2483AC unit is not working. lights flashing but no internet. I have an extended warranty I checked my warranty status and wouldn’t you know it. it doesn't recognize my serial number. only had the unit a 3 months. so basically not a happy shopper here. need some company help on a replacement unit.

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R
The Many
S
The Many
Smalz013The Many
asked in SVG2482AC
reconfigure modem.. unable to log jn svg2482ac

I am trying to log into the admin page 10.0.0.1 and nothing is working. Our modem is not talking to the router. I think my husband reset or it got disconnected but trying to see what the problem is. Side note...having to pay for help is ridiculous when you purchase this product... I'm very frustrated

2653
N
The Many
G
The Many
Gaby2902The Many
asked in SVG2482AC
No conecta al internet

No conecta a internet y llamo a mi proveedor de internet y con ellos todo bien y me dicen que me comunique con Arris para resolver el problema

472
S
Wi-Fi Warriors
B
The Many
Belucas23The Many
asked in SVG2482AC
Wi-Fi is not connecting in SVG2482ac

Wifi won’t connect

822
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Wi-Fi Warriors
M
The Many
msherman51The Many
asked in SVG2482AC
Does my SVG2482AC have WPA3?

I just received a warning from Apple on my Iphone about my security, advising to use WPA 3 security on my modem and take some other steps. Before I did anything I wanted to be certain my cable modem was still viable and a search got me to this group. I didn’t know about this group or the firmware upgrade issue previously. Unfortunately, I can’t check that my SVG2482AC’s firmware is upgraded since there’s some glitch in the password - the admin/Password combo worked once to get me in but when I updated the password, the new and the old passwords both return error messages. My next step is resetting the modem if I can’t get past the logon problem. It sounds like it’s still worth the effort and I appreciate the work it took getting Comcast to do what they agreed to do. Comments appreciated.

2223
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Wi-Fi Warriors
D
The Many
davidyorckThe Many
asked in SVG2482AC
How Do I Point Arris Router To Specific IP Address - SVG2482AC

How do I point my router (Arris Model: SVG2482AC) to 185.228.168.168 for Family Filter? Thank you.

793
plemans
Juggernaut
J
The Many
jhmartinThe Many
asked in SVG2482AC
G24 Wireless Dropped a few days ago and wont come back up

Hey all, A few days ago my wireless connection dropped out of the blue. After resetting and a few days time, it has not come back up. Ethernet still works fine, Phone works fine, but can’t use internet when connected to wi-fi.

271
plemans
Juggernaut
D
The Many
dalesmith1016The Many
asked in SVG2482AC
How do firmware updates happen svg2482ac

I am getting intermittent connection drops. Comcast told me the check that I have the lastest firmware version. It looks like the firmware is updated automatically, as needed. How does the auto update work? I have Arris SVG2482AC. Comcast knows I have it. Does Arris? Again … how do the firmware updates work.

10461
plemans
Juggernaut
C
The Many
conlinaThe Many
asked in SVG2482AC
SVG248 Surfboard

My surfboard SVG2482AC just started disconnecting from the internet and coming back. It started a couple weeks ago, just once here and there. As of today, I’m lucky to get 30 minutes. I can’t get through a single 45 minute meeting (I get paid by the hour when I’m meeting a client and nothing if I can’t make it). I’ve tried hitting the reset button when it doesn’t come back immediately. I’ve done this a dozen times. Just now I tried unplugging it altogether from the power for over 10 minutes. The power to my house is fine. The power light on the modem rarely goes off and the phone plugged into the modem and the outlet doesn’t lose power. Nothing else in my house is without power or turning on and off. I bought this just 2 years ago and was working great until now. (also, this question took 30+ minutes to get through with all the starts and stops)

723
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Wi-Fi Warriors
J
The Many
JhaustenThe Many
asked in SVG2482AC
No dial tone in svg2482ac

Th modem is connected to Comcast and provides internet service. I get no dial tone for the phone and neith of the Tel lights are illuminated but they flash during power up. Is this a Comcast issue?

1871
plemans
Juggernaut
D
The Many
DrotaurorawThe Many
asked in SVG2482AC
Log in to control router - SVG2482AC

I'm trying to log in and control my modem router

831
plemans
Juggernaut
D
The Many
Djk67The Many
asked in SVG2482AC
3 Different error messages svg2482ac

1-Can't reach the default gateway the network connection quality might be low. 2-No internet connection connected to local network only 3-Can’t reach the DHCP server the network connection quality might be low

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Wi-Fi Warriors
D
The Many
Djk67The Many
asked in SVG2482AC
Can't reach the default gateway the network connection quality might be low

Can't reach the default gateway the network connection quality might be low

572
D
The Many
R
The Many
Raymond DunlopThe Many
asked in SVG2482AC
Transfer Ownership

I am selling my home and leaving my Surf Board (SV2482AC) with the home? Does the new owner need to do anything regarding this transfer of ownership?

521
plemans
Juggernaut
K
The Many
kmays1963The Many
asked in SVG2482AC
Incorrect Password sb6190

I cannot connect. It tells me Password Incorrect and I am using the correct password. We have not changed password. How do I recover or reset a password. I contacted Optium and my internet is showing okay on their end.

1003
plemans
Juggernaut
P
The Many
proton777The Many
asked in SVG2482AC
SVG2482AC Guest network

I just got an SVG2482AC modem/router in order to activate my Xfinity telephone service. While setting it up, it appears to NOT have the ability for Guest Networks. Very surprising since my older Arris Surfboard SBG7580AC DOES have a Guest Network feature, but can’t do telephone. My questions are: Is creating Guest Networks even possible on the SVG2482? - I would like to have one each for both the 2.4GHz and 5GHz bands. If not, how might I configure the old SBG7580 to re-purpose it to be a WiFi extender (or access point?) and use it strictly for a Guest Network? It would connect to the new SVG2482AC via wired ethernet. Thanks in advance.

3832
P
The Many
N
The Many
nitopintura61The Many
asked in SVG2482AC
Latest firmware for SBG2482AC

what is the latest firmware?

2031
Networkingfordummies
Cable Modem Commandos
B
The Many
bklaydenThe Many
asked in SVG2482AC
SVG2482AC stopped connecting to Xfinity

My SVG2482AC will not connect to Xfintiy internet. Xfinity support was not able to help me with this. They want to come out and look at my service. I belive they will charge me because I own the modem. Any suggestions how to get connected to the internet? I hae reset the modem several times and it still will not connect.

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Wi-Fi Warriors

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