DOCSIS® 3.1 Gigabit Cable Modem
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Xfinity just upgraded me to 800 Mbps (in return for a $10/month fee increase!). They also informed me, however, that my existing equipment would NOT support such an increase. In response, I bought and installed an S33, plus a Linksys AC1200, using their 2.5 Gbps LAN ports. Although the modem seems to be working well, the one fly in the ointment, so to speak, is that, although the LED flashes orange, and then green, when the modem powers up, instead of showing blue, the LED seems to go blank! In spite of this, however, my internet speed has increased well above the 800 Mbps mark, ranging from 900 to about 912 Mbps, and seems to be working smoothly! I do know that the area where I live is on the outer fringes of their network in this area. Could that have something to do with the LED not showing blue? In any event, how should I proceed? Thanks in advance for any advice or assistance!
Last month, I switched ISPs to Xfinity with an 800Mbps plan, but continue to use the same s33. I have noticed my download speed will occasionally drops to be around100Mbps, independent of whether I use the 1Gitabit or 2.5Gigabit port. using my ORBI router statistics, I can see the WAN port drops to 100M/Full down from 1000M/Full. To get my speed back, I have to reconnect my patch cable (CAT6) from the modem to the router to the opposite port on the modem (1 vs. 2.5Gigabit). Sometimes I have to reboot the modem as well. Unfortunately, I don’t know exactly when this change happens so I can’t check the event logs at that specific moment. I have seen this with my previous ISP as well, so I don’t think this is specific to the ISP. So what would cause this? How can I resolve?While investigating this issue, I did look at the event log to see if I can find anything unusual. Two things I have found, but may or may not be related.(edit: CM-MAC information removed)My event log listed a nu
Connecting S33 to either my RAX50 (Gbe) router or GS110MX 10G Switch fails, but it connects fine to my PC. Any ideas why? Using Cat 8
I find that my 1.2 Gb speed from Xfinity periodically slows down from about 900 Mbs to about 100 Mbs. This is remedied by restarting the modem by unplugging it for about a minute. Is there a way to schedule a periodic restart of the S33 modem via its app? I am thinking that, if not, I could connect it to a smart plug and schedule it to periodically turn off and on in the middle of the night.Also how often should the modem be restarted for optimum performance?
Purchased S33 modem May 2022. Kept overheating and dropping network connection. Spent 2 hrs troubleshooting with Cox and said modem is bad. Requesting assistance with warranty replacement. Thanks.
Simply put I have Xfinity 1.2 gig service with a not even year old S33 modem. When I plug my Chromebook via gigabit Ethernet adapter into the 2.5 or 1 gig port I get around 500-600 mbps down. Xfinity tech comes out & connects his meter to the incoming cable & showed me it was getting 1.299 gig. Then he plugged his meter into the cable coming out of the 2.5 gig port and it also showed 1.299 gig down. That’s the first issue, now the rest of it that makes no sense to me;I have a band new Amplfi Alien router w/ the LCD touch screen. It shows Xfinity’s speed coming into the router usually between 750-810 mbps but when I plug my Chromebook into one of its LAN ports I get 570 mbps down which I don’t understand. Then here’s the last piece that makes me even more perplexed;I have a TP-Link RE650 gigabit range extender (which is connected via wifi to the Alien router) and when I plug my Chromebook into the LAN port on the range extender I get speeds of 720-800 mbps down.So at it’s
Where can I find an online user manual for a s33 cable modem?
Modem - S33Router - W21 Dual PackProblem - I have no issues adding my S33 modem to SB Central but after that, I add my first W21 router and after completing successfully the app asks me if I want to add a satellite “now or later”. Whichever I choose it then shows a loading wheel in front of the app and I cannot do anything else. If I wait it out, app crashes. If I force close and come back, it starts all over again. Only showing my S33 as the only device on my network. However, the first W21 is online, blue solid LED and transmitting wifi. I’ve opened a case with Arris but doesn’t seem to be going anywhere. I’m ready to return everything and have Xfinity send me another rental. NOTE. I’ve tried 3 different iPhones and 2 different iOS versions.
My brand new Arris Modem/Router was working fine until a Comcast technician unplugged it last night. Now nothing works. No streaming, E Mail Googling etc. Nothing. Comcast tells me I am getting a good signal and that I should contact Arris to address the problem. I rebooted it this morning and I have no Internet service.
How tall (top-to-bottom) is the S33?
Is there any way to send the Event Logs to a syslog server?Local carrier is having issues, but wants to see local modem logs before they’ll open a Support ticket.
I was just upsold by the Xfinity tech support (sales) guy from my Extreme Pro (1 Gb) internet to their 1.2Gb Gigabit speed - “Just $2/month more” - and was told I needed to replace my existing modem to take “full advantage” of the Xfinity system.I have been running an Arris SB8200 for about 2 years and was generally satisfied. I just added a third ASUS router so now have a primary and 2 secondary nodes in an AImesh. I get about 950 KBps on ethernet and 400+ on wifi. I tried to replace the SB8200 with the S33 yesterday - it did not go well!!Firstly, Xfinity took an age ( 2hours) to finally get the S33 set up. Then, once installed, the ethernet and wifi speeds were unchanged.According to Xfinity, the S33 does not does not interact correctly with Xfinity Gigabit internet, despite Arris claiming it does. In fact Xfinity indicated that I would need to rent their high speed modem/router combo and hard wire to clients in order to get the higher speed, something that does not work for me as I
so i just bought this modem today and activated it with spectrum. previously i had a CM1000 modem from netgear. since i’ve switched to this modem, i cannot access 192.168.100.1 unless i connect directly to the modem with my laptop and a lan cable. before, when i had the other modem, i could access the same address with no problems. what could be causing this? when i type in the 192.168.100.1 address, the page just says timed out
