DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1600 Router
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I added my devices to the MAC Address Filter List, selected “Whitelist: device must be listed below” and applied. It shuts off all access to the devices. I have tried several times. What am I doing wrong?
I’m trying to log in to my arris, for the first time and it won’t let me tells me invalid credentials
Sbg10 showing all green but no internet conneaction, restarted 3 times.
This has been going on for over 3 weeks and I’ve been in contact with Xfinity, company IT, and the VPN support team.My internet cuts out on all devices every few minutes ONLY when connected to the VPN. My internet is stable if I connect with my phone’s hotspot or other wifi network, so it’s definitely an issue with the router. This was not an issue until 3 weeks ago.Everyone is blaming everyone else and they refuse to help me find any of the settings I need to adjust in the admin panel.How can any of this be resolved? What settings can I adjust without messing up everything else? Xfinity support tells me not to change any of the settings because it’s all optimized. I have tried connecting the ethernet cable directly to the computer, but that does nothing. We have updated the VPN software, uninstalled, reinstalled, turned off, reconnected.
I have a brand new modem router, SBG10 model. No real instructions included about setup. They ask you to download an app of theirs, which confused me. No.No real instructions Connection through the app didn't work for I paid good money for this, and got bad one
I wanted to reset my Wi-Fi name and password.When I went to log into the SURFboard® app, it said That I needed to download a new app. When I went to download the new app, it said I needed to set up my Max router. But I have the gateway 10.Everything I read, said to do a factory reset of the router in order to get it to set up correctly in the new app. When I did so, it changed the name and erased the passwords of my Wi-Fi. Now I am unable to connect to Wi-Fi at all. I have work tomorrow. I have been dealing with this for three hours. And I may hurt myself
I'm trying to figure out what the current version of firmware is for the SBG10 Gateway to determine if it's up to date. 9.1.103AA85 is the version displayed in the Web GUI device status. Thanks!
I cannot log into the gateway for the router, it is showing admin, and the standard password is not correct on SBG10
I’ve been accessing the app.designrr.io website successfully for months, then suddenly I can’t connect to it, getting the error: This site can’t be reachedapp.designrr.io took too long to respond. I have an Arris SBG10 connected to Wave/Astound Broadband.All other web access is fine, and my download speed is over 250mb.When I run Network Diagnostics on my Windows 10 PC, it results in: “Your computer appears to be cofigured correctly, but the device or resource (app.designrr.io) is not responding.”I reset my router to factory settings, but still can’t connect.I can however connect successfully to app.designer.io when I connect through my Verizon 5G Hotspot.Any ideas on what could be wrong?
I can’t get the TV and SBG10 to connect via WiFi. I get a “wrong password” error message. The password is correct because I can login to the WiFi Modem through an Internet browser and my phones and PC’s are connected.
Arris app not letting me log in keeps saying a credentials update.
reset router many times but to no avail. wifi pops up as connected but won’t connect to internet. a router problem since this is for all of our devices
I have an SBG10 modem and router. I have used the default login info and can check status but I can’t figure out where to go to manage devices. Anyone know how to guide me? TIA
Yesterday, a technician from Xfinity came to my house for wiring.He said everything was fine with the line, but no internet connection was found. He said I have to set up something with the SBG10. I followed all the instructions in the manual, but the internet connection failed.I can see ARRIS-7E05 and ARRIS-7E05-5G in the Wi-Fi list on my laptop. When I connect to them, the internet is not working, and the connection is not established. One strange thing is that if I connect them with my iPhone, I can only access YouTube and Google. When I access Google and click on some other links, I can't see anything. All other websites are not accessible.What is the problem? Is there something wrong with Xfinity?
i went on to change my password on my router and it locked me out. how do i get back in
I keep trying to set a custom time restriction and the app changes my days/times. Why?
How to change my original WiFi password to new ?
