Solved

is it broken and do i need to toss it and get a new one if so which Modem is recommended. Never had to restart my old SB5101 or the SB6121

I just installed a new G34. I found how to start my DHCP beginning address high enough to avoid my servers and switches. But I don’t see any way to assign one of those reserved addresses. I would like to statically assign some of the IP addresses by MAC for servers and printers at the router than the client (easier for VMs and the like)

Has anyone set up the G34 or G36 to the internet provider TDS? It spooks me a bit when your internet provider is not on the compatability list. TDS says "Oh, any name brand modem/router as long as it supports DOCSYS 3.1" I just tried an ASUS CMAX6000 and it would not connect to them. Go figure.

I was on wih Xfinity tech support today because for quite a while I am not getting anywhere near my availble speed which should be around 1 GB. I get anywhere from 300-600 Mbs. They are telling me i need to update the firmware on my modem. Its not even 2 ½ years old and I bought this model specificially to meet my needs for gigibit speeds. Additiaonlly there doesnt seem to be an available firmware update. So my questions are; 1. should I need to update firmware for a device that should already have gig speed? 2. Is xfinity blowing smoke? 3. Is there firware available that I am not seeing? Thanks

I need to disable the wifi on my SBG8300 but I still want to be able to use all the ports. How can I disable the wifi without having to put it in bridgemode?

Should the RECEIVE led light ideally always be blue or is it normal to sometimes be green? Sometimes it changes to green meaning it’s in DOCSIS 3.0, and stays there until i power cycle the modem. Is this less than ideal? Does this indicate a problem with the coaxial line

When I attempt to run a speed test from my iPhone on my surfboard G34 I get the error, “ access to your network is currently unavailable” How do I get access to network?

I upgraded my modem/wireless router to the Artis G36 and my older Microsoft Surface Pro and my older Echo Show will not connect… Any ideas? Thanks!

which set of numbers/letters on back of my Arris router is my password?

How do i change my network name??

Does the g36 cable router with wifi have the path traversal vulnerability? if so what are the risks? if so when will there be an update to fix this?

I activated my Arris SB8200 on Xfinity yesterday. It's not updating the firmware. I've restarted the modem at least 6 times. My Software Version is D31CM-PEREGRINE-1.1.1.0-GA-11-NOSH. The current version seems to be AB01.02.053.05_051921_193.0A.NSH. Why isn't it updating? I also noticed there’s no Advanced tab in the menu bar.

I can’t connect to the admin portal to configure my arris SBG6782. Every browser now blocks TSL 1.0 which the modem uses for the admin portal. There’s no longer a way to continue past or allow access to an insecure page. This is a common issue as the below users all have the same issue. Forum and chat support only direct to restart the modem, factory reset, and or disconnect / reconnect the coaxial cable, none of which fix the problem.

How do I change it? I am able to log into the modem via the IP address but I cannot figure out how to change the pass key from the original that’s located on the back of the modem.

Connecting S33 to either my RAX50 (Gbe) router or GS110MX 10G Switch fails, but it connects fine to my PC. Any ideas why? Using Cat 8

Can someone tell me how to log in to my SURFboard SVG2482AC?

is modem arris sbg6400 compatible for xfinity comcast 400mbps internet service?

Where is the sb8200 manual?

how to log into sbg6782-ac

cam’t remember sign in

All i needed to know was , is Arris a ISP also?

Whe I test my network speed on my Surfboard app I can only see the upload and download speed from my device to the modem. Why can't I see the speeds from my modem to my ISP?

I have a arris DG9450 that was issued by my service provider. The issue is to play some of my games I need to open ports to allow me to do so but I haven't found a tutorial online that is set up like my modem also when I called customer support they couldn't help. The solution for them was to go look at Google and YouTube and pay $5 for a nat access. I was wondering if anyone has experience with this router so I can get everything running.

My Brother BRW38B1DBBFE21E. is connected to 2.4 WiFi on SurfBoard G34. Yet it doesn’t show under connected devices. It does show up connected in my Network Analyzer IOS app. I can print from my laptop connected to 5 or 2.4. My IOS products will only see it and print on 2.4. All worked fine on my ISPs Technicolor modem I replaced a week ago. Anyone with a fix?

Trying to set up Voiply’s adapter for using my landline phone to make calls via the internet (VOIP) I have an older (~8 years?) Arris SB6121 Modem. Advice says to try one of a number of internet addresses, log in and after going to Advanced Settings or Application Layer Gateway Settings, uncheck the SIP box. The problem is I am not prompted to log in when I use the only address that worked (http://192.168.100.1). I am taken to a page that displays the status of various modem items similar to this: Do I have the ability to ability to disable the SIP ALG functionality using the SB6121? If so, how? HELP!!