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eMTA - Voice enabled Modems & Wi-Fi Modems

eMTA - Voice enabled Modems & Wi-Fi Modems

Voice enabled cable modems and cable modems with built-in Wi-Fi router

373 Topics

bugha123The Many

WAN Default Gateway Address (IPv4) SVG2482AC

I am trying to change my WAN Default Gateway Address (IPv4), but I have no idea how. Can someone please help me with this?

641

1 year ago

Sparker80The Many

asked in SVG2482AC

no internet svg2482ac

HelloI have xfinity and just replaced my cable modem with yours I'm connected to network but no internet

jsowersThe Many

KathleenThe Many

asked in eMTA - General

Help with Firmware update TG2482AP2-85

Greetings,I have a question where I can find my TG2482AP2-85 upgrate? i cant find it anywhere even in the Arris Page’s. Its a old model i know.Thanks

3532

1 year ago

JimboThe Many

asked in SVG2482AC

password incorrect for wifi svg2482ac

Tired of this already.

565

1 year ago

Rev WayneThe Many

asked in SVG2482AC

Need to connect Mesh WIFI to SVG2482AC

I use an Arris SVG2482 AC modem/router and would like to improve the range of the WIFI.The router is set on factory default settings (channel auto) however the signal is weak in the areas furthest from the router. The router is located in the most central room and with a Xfinity cable connection.What Mesh WIFI product will connect to my router without having to create a new SSID while giving me the best possible extended WIFI signal?

4044

1 year ago

AntheraccountjusttogetananswerThe Many

asked in eMTA - General

Invalid user name or password, or your access has been locked due to multiple failed login attempts!

lpreynaudThe Many

I recently installed a new T25 modem at home. Everything seems to function OK but when I try to login to the Web Manager at 192.168.100.1 I get a 404 Not Found error. Does anyone have any idea what I’m doing wrong?

1131

1 year ago

henryellingsenThe Many

asked in T25

T25 Front panel LEDS very dim.

I’ll try this subject again. The front panel leds on my T25 panel are so dim they almost appear to be non functioning. They only way I can confirm is the unequipped telephone line 2 is several shades of gray darker than line 1. They may have been that way from the beginning, but can’t ever remember seeing a lit LED be so dim in brightness. Just wanted to know if this is normal.

271

1 year ago

mforbes2023The Many

asked in SVG2482AC

Need to put alarm on 2.4 Ghz-how? SVG2482AC

I have many devices in my home that are connected to my Arris modem. Some at 2.4 and others at 5 GHz. How do I connect my alarm system to the 2.4 GHz? I need to separate that device and make sure it's on the 2.4 GHz. Can anyone help?

psylocyberThe Many

I wanted to turn off some of the Wifi because I don’t need all of that EMF.The first time I disabled the 5.0 in the control panel and it seemed to shut it off. In the status panel it showed inactive and the LED indicator (for 5.0) on the modem went dark. At some point since then the LED light started flashing again even tho the status still says inactive.Why would the light still be flashing if it’s inactive?And what made it change?You can turn the wifi off, either individually or altogether right? Thanks

3614

1 year ago

AntheraccountjusttogetananswerThe Many

asked in eMTA - General

Cannot login in to modem,

. Wont take user name or password. Did the reset button. Still no go. Please help.

844

1 year ago

danslexus19The Many

asked in T25

ISP tells me there is something wrong with ICFR

Sorry IFCR, not ICFR. Though I am having no issues, my ISP (Xfinity) was looking at my modem on their end and are stating:“that the IFCR is too high. It is fluctuating too much for the channel it is in” I sent them the info on the channels which they say is in spec, but wont provide me what they see that is leading them to be concernedAny help is appreciatedDownstream QAM DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables Downstream 1 17 483.00 MHz 3.60 dBmV 40.37 dB 256QAM 1473955869 6 0 Downstream 2 1 387.00 MHz 3.70 dBmV 40.37 dB 256QAM 20811007 0 0 Downstream 3 2 393.00 MHz 3.70 dBmV 40.37 dB 256QAM 71266727 0 0 Downstream 4 3 399.00 MHz 3.80 dBmV 40.37 dB 256QAM 69689242 0 0 Downstream 5 4 405.00 MHz 3.70 dBmV 40.37 dB 256QAM 70025644 0 0 Downstream 6 5 411.00 MHz 3.70 dBmV 38.98 dB 256QAM 1457379349 32 0 Downstream 7 6 417.00 MHz 3.70 dBmV

1213

1 year ago

aiorr1The Many

asked in eMTA - General

Cannot log-in to TG3452

I was unable to log-in to the router so I did a factory reset and I still cannot log-in. I have internet, I just can’t access the router to change the password or network names.Any suggestions??Adam

381

1 year ago

JohnnyuThe Many

asked in T25

the app doesn't show model T25 model

Download app but there’s no install info for the T25 model ?

491

1 year ago

Wesley CarlosThe Many

asked in SVG2482AC

CMAC ID

I'm trying to activate my monde on my internet xfinity I'm not getting CMAC this error is given please help me

841

1 year ago

KemcoThe Many

asked in SVG2482AC

No help from Comcast/Xfinity

How do I create a Network for my WiFi? Can’t switch to my SVG2482AC Modem with Comcast/ Xfinity because there isn’t a Network to connect to and they won’t help. When I reactivate and connect the rental from Xfinity my old Network pops back up and I can use it. Was “chatting” for hours and all they did was sell me a new phone!

701

1 year ago

DaveBaughThe Many

asked in T25

Unable to connect telephonic line

New Arris modem, t25, on Comcast cable. Power, cable, Ethernet & phone lines all connected. Internet/Wi-Fi work fine. No dial tone on phone? Suggestions.

1693

1 year ago

henryellingsenThe Many

asked in T25

Can hardly see modem lights

The modem lights on my T25 are very dim. I remember them to be much brighter. They also look amber in color. Has something been done to cause this?

821

1 year ago

psylocyberThe Many

asked in SVG2482AC

Maybe a networking question

I have a Loran device which uses a power injector to supply POE.When I hook up the input lan cable to the injector (The mostly non-powered side) and have the other end directly in the gateway/modem (just called gateway after this) I don’t get a connection. The lights by the ports don’t light up and my device is not connected according to the UI However, if I use the same cable and go to a switch first, it works just fine. The lights light up and my device shows connected. Do I need a “crossover” cable in this application ? (one where the wires have switched positions relative to the jack on opposite ends)Thanks

Roberts123The Many

How do I get my T25 out of bridge mode? I can log in using 192.168.100.1but I don’t see that option. If I perform a factory reset will that do the same thing? Once in standard mode, can I go through my new switch to get wired and wireless devices to the internet from XFinity?

1442

1 year ago

Link007The Many

asked in SVG2482AC

wifi extender not arris

Hello, I was wondering if it possible to use an Netgear AX1800 EAX14 with an Arris SVG2482AC? Is it possible to connect both together with Ethernet. If not what would anyone suggest to use.

761

1 year ago

alcjxjrtqbgptnoqqlThe Many

asked in eMTA - General

Does TG2482 has band steering?

I can see the option but it's greyed out.

chevymanThe Many

Recently on my Arris SVG2482AC my ethernet ports have stopped working, WIFI still works fine. The ethernet ports within the web access show they are inactive and down but there is equipment connected but still do not work. Was there a firmware update recently causing these to stop working or is it time to replace, it is almost 6 years old. I have factory reset the router also just as precaution. I have it connected to a UPS with surge protection so thinking unlikely if power surge would have caused an issue. I have other equipment connected to the same UPS with no issues. Thanks

921

1 year ago

The OneThe Many

asked in T25

T25 experiencing T3 and T4 errors

I have been dealing with this issues for quite sometime. And comcast is trying to implicate that there is nothing wrong with the lines yet these error messages are very specific in what's happening. The tech arrived today to tell me that the lines are okay. But the presence of the error codes he could not tell me why they was showing other than the issue is on the modem. Which is a classic move for Comcast. I am asking the community if they have experience this phenomenon. What is the solution?

653

1 year ago

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