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eMTA - Voice enabled Modems & Wi-Fi Modems

Voice enabled cable modems and cable modems with built-in Wi-Fi router

339 Topics
R
The Many
RandyThe Many
asked in T25
T25 connection issues thru router

I purchased a T25 modem to replace the Xfinity Xfi. I have internet connection from T25 lan port to a pc, but not when T25 is connected to my router. I reconnected the Xfi. Every thing works!!!What am I doing incorrectly for the T25 not to connect thru router?  I had a Xfinity tech out today helping. He don’t know either.

2811
plemans
Legends
2 years ago
E
The Many
EDMack50The Many
asked in SVG2482AC
FORGOT PASSWORD

I am trying to log on to gateway settings page but I have forgot password. I did a hard reset with paperclip in pinhole reset button on back of gateway(held in for 20 seconds). I went to log in page and used admin as username and password as password but a box popped up and said incorrect password.. What Gives?

5791
plemans
Legends
2 years ago
D
The Many
den24601The Many
asked in SBV2402 | SBV3202
New ASBV3202 Installation IP address?

I will be installing a SBV3202 modem with Comcast soon.  I see the modem’s IP is 192.168.100.1 but my home network is 192.168.1.x range.  Is there a way to change the SBV3202 to 192.168.1.1?  I do not want to change my home network to match the modem.Thanks,Dennis

701
plemans
Legends
2 years ago
S
The Many
Sherratt42The Many
asked in SVG2482AC
SVG2482AC won’t connect to phone

Trying to connect phone ( not mobile) to modem. Have spent hours online with xfinity and still nothing. If I reconnect their unit it works.any suggestions?thank you 

1122
S
Guardians of the Gateways
2 years ago
R
The Many
rpfutrellThe Many
asked in T25
Repair Request

I purchased a T25 that stopped working, and wondering if Arris has a way to diagnose it for me and repair it ?Given the cost/initial investment of these devices  I'd consider repairing it vs. buying a new one.  The warranty has expired by a couple of months, but I believe it can be ♻️ recycled ♻️ and/or repaired. Thank you in advance 

932
N
Rockstar!
2 years ago
T
The Many
tjyangThe Many
asked in eMTA - General
LAN DNS Setup for SVG2482AC ?

Like R1, I like to specify my own DNS server in local LAN.Is this possible for this model ? I can’t find a place for me to specify local DNS server in “Local IP  network” section. R1: https://arris.secure.force.com/consumers/articles/General_FAQs/SBG7600AC2-DNS-Setup

2081
plemans
Legends
2 years ago
P
The Many
pgm554The Many
asked in T25
Comcast speed issues t25

I had an older modem tm225r that I replaced with a t25 because of fluctuating speed issues.It could vary from 250 or 300 to under a 100 (wired).Measuring from the Ethernet port on the t26 using a laptop and using Comcast speed site,with the new modem I still get under a 100 even though my service says 500 down.There were issues with cabling and connectors that they just replaced.His handheld meter is saying 600 down,but several different laptops said under 100.Any ideas?

1181
plemans
Legends
2 years ago
S
Cable Modem Commandos
Siuu1994Cable Modem Commandos
asked in T25
Why my ports on the SB8200 are not working?

I just purchase my new modem and i was wondering where is written down the info about the name of my new network and the password

1062
S
Wi-Fi Warriors
2 years ago
R
The Many
ronThe Many
asked in eMTA - General
eMTA with multi-gig?

Hello all, and happy to be part of the new community!My most recent Arris product was the T25, and I was extremely happy with it as it was very dependable and trouble-free.Last year, I updated my home network to support multi-gig and was surprised/disappointed to see that I didn’t have an Arris option when it came to an eMTA with a 2.5 Gb (or higher) Ethernet port. Even now, I don’t see that Arris has entry on the market… any plans?

633
N
Rockstar!
2 years ago
TechRep
Cable Modem Commandos
TechRepCable Modem Commandos
asked in SBV2402 | SBV3202
Port Forwarding

Hello, I'm trying to play online but I'm getting disconnection issues. My ISP recommended to open ports on my modem. I did not find any solutions to the problem on the internet, one of you guys can help perhaps 

1813
S
Cable Modem Commandos
2 years ago
TechRep
Cable Modem Commandos
TechRepCable Modem Commandos
asked in T25
Battery backup

Hi, I used to have one modem that supported battery backup but I just decided to upgrade ny equipment to a T25. So I’m wondering if this modem has battery backup and where I can purchase that battery

1162
Adrianombcc200
The Many
2 years ago
mAX SURF
The Certified
mAX SURFThe Certified
published in SBV2402 | SBV3202
Does the SBV2402 have Wi-Fi?

 Do I need a router with this product?What should I choose if I wanted voice, Cable modem and router?

864
TechRep
Cable Modem Commandos
2 years ago
Where the Wild Pings Are
Cable Modem Commandos
Where the Wild Pings AreCable Modem Commandos
asked in SBV2402 | SBV3202
SBV2402 DOCSIS 3.0 or 3.1

Is the SBV2402 a DOCSIS 3.0 or DOCSIS 3.1 modem?

352
S
Button Mashers
2 years ago
mAX SURF
The Certified
mAX SURFThe Certified
published in eMTA - General
What service providers do you support with voice products?

 Can the voice products be used with any service provider? I only see the Comcast xfinity logo on the box

462
S
Button Mashers
2 years ago
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