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SBG10

DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1600 Router

  • 158 Topics
  • 329 Replies
158 Topics
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The Many
sonicgirl95The Many
asked in SBG10
SBG1O Drops Internet Repeatedly

Hey all,I’ve got an SBG10 modem that I’ve owned for almost two years now. I’ve had an issue the entire time where the Internet drops randomly for a couple minutes while I’m still connected to Wi-Fi. I’ve had about 6 calls with customer service trying to solve the problem. We’ve tried power cycling, factory resets, boosting levels, changing the location of the device, changing the cable, changing Wi-Fi channels, and even disabling wmm. It’s not the service provider-I changed states and providers and still had the same problem. (I had xfinity at first and blamed it on them.) I’ve got Spectrum now, and they say the problem’s with the modem. Anyone else have any other ideas?

1401
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Wi-Fi Warriors
2 years ago
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The Many
bosco469The Many
asked in SBG10
new modem bought on ebay. go to 192.168.0.1 and enter password

i just bought this sbg10 on ebay.  when i go to enter password it is rejected and say i am blocked for too many incorrect login attempts    can anyone help me please? 

1694
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The Many
2 years ago
B
The Many
BigJeffThe Many
asked in SBG10
Is the SBG10 still compatible with Xfinity?

Xfinity phone techs are telling me I need a new modem if I want to get more than 30mbps.  And they are telling me it is no longer compatible and that i need to update the firmware. I am aware that the 600mbps plan I am on is more than the SBG10 can give me but at my location we have never been able to get even close to 350mbps download.    If I replace my unit with another modem/Wi-Fi unit, will it be the magic bullet, or will I still get the same 150-245mbps I have been getting for the past year and a half?

12162
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Rockstar!
2 years ago
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Cable Modem Commandos
Siuu1994Cable Modem Commandos
asked in SBG10
Can i use my Xfinity LAN line with my new SBG10?

Hello Comunity I just recently purchase an SBG10, to replace my old modem and router, the device is now activated with my ISP comcast, I didnt realize till now that i need an LAN jack for my phone services from Xfinity, can i use one of the ports on the back of my arris to connect my phone? 

783
B
The Many
2 years ago
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The Many
lascikkatielynn22The Many
asked in SBG10
what does this mean? Error code 0015-1805

Error code 0015-1805 internet is working and connected to my provider (Xfinity) but, can’t get the app is allow me to set up actual network….. 

10482
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Rockstar!
2 years ago
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The Many
MrBo-yanglesThe Many
asked in SBG10
SBG10 - How to determine if DDNS is working

I recently purchased a SBG10 Modem / Router.I set up an account at NoIPAfter configuring the DDNS to work with NoIP update service I see no way to confirm that it is working.How would this be done?

782
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The Many
2 years ago
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Cable Modem Commandos
Siuu1994Cable Modem Commandos
asked in SBG10
SBG10 compatible with my Xfinity 1.2gb Speed Plan

Hello Community I recently updated my speed from 200mbs to 1.2gb, but am not able to reach the gigabit speed, it is something wrong happening to my Arris?

2124
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Wi-Fi Warriors
2 years ago
mAX SURF
The Certified
mAX SURFThe Certified
asked in SBG10
SBG10 changing password not working

 It would be good to have knowledge base reference

9032
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The Many
2 years ago
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