Skip to main content

Wi-Fi Modems

Cable modems with built-in Wi-Fi router

1876 Topics
M
The Many
mordiniThe Many
asked in SBG8300
Wifi

wifi speed coming from SBG8300 only 5 feet away getting 53mbps on 2.4ghz & 5ghz yet with ethernet hardwired to Orbi the wifi is 890mbps.  

472
N
Rockstar!
1 year ago
K
The Many
KageThe Many
asked in Wi-Fi Modems - General
SBG6782-AC - IP address does not work in browser

I want to adjust my setting to 2.4 GHz only to see if Sonos will be allowed to access my music library on my new Windows 11 PC.   According to the SBG6782-AC user guide, I am supposed to be able to access settings by entering the IP address into my browser.  I get the following error message:Secure Connection FailedAn error occurred during a connection to IP ADDRESS. Peer using unsupported version of security protocol.Error code: SSL_ERROR_UNSUPPORTED_VERSION    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem.How can I access settings now that I cannot even connect?  I have tried three different browsers without success.

1593
K
The Many
1 year ago
S
The Many
simpsonmjsThe Many
asked in G34 | G36
G36 modem - trying to find a mesh network that works well with the G36 modem

Tried to hook up my Linksys 6E mesh network, but appeared that I had too much interference with the 2.4\5 channels with the G365 so turned off wifi on G36 and still and dns issues is there a good mesh network that is designed well to work with the G36? Does anyone hard code 8.8.8.8 and 1.1.1.1 for DNS ? once I tried it, dns had issues so had to go back to automatic network selection

5781
S
Wi-Fi Warriors
1 year ago
A
The Many
adamtmccoyThe Many
asked in G34 | G36
Why isn't my Canon MF743Cdw visible after hardwiring into my G36

Good Day everyone: I recently upgraded my Cable Router and chose the G36, and have been pretty pleased with it so far. I have traditionally connected my laser printer to my Cable Router so that computers across the network, hardwired and wireless devices, could easily print to the Canon laser printer. I have plugged in the printer via an ethernet cable to the router, and I can’t find it, I can’t add it, and wireless printing is also unavailable. What setting on my G36 am I overlooking? Please help!

682
N
Rockstar!
1 year ago
H
The Many
HirusoThe Many
asked in Wi-Fi Modems - General
SBG6700

I’ve been searching for a fix for this for hours and nothing works and nothing I’m finding is helping. Every time I try and access the admin site I get this error no matter the browser I use. I’ve factory reset the router, I’ve unplugged and replugged multiple times. I’m at a loss. Secure Connection FailedAn error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.Error code: SSL_ERROR_UNSUPPORTED_VERSION    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem.This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox.Learn more… 

2032
H
The Many
1 year ago
P
The Many
PcweirThe Many
asked in G34 | G36
G36 default network does not appear in the list of available networks

Connects fine with my phone but is not available to my other devices 

461
S
Wi-Fi Warriors
2 years ago
K
The Many
kellidoThe Many
asked in G34 | G36
Connected Device MAC addresses

*Nevermind… I figured it out*  In my connected device list, a lot of them are showing unknown.  How to I find the devices MAC addresses so I can verify they are legit and rename them?  It’s weird this information isn’t listed… only the IP address is shown.

1121
S
Wi-Fi Warriors
2 years ago
B
The Many
BoxcarBillThe Many
asked in Wi-Fi Modems - General
Wifi turned off

I’m using an NVG578LX router with the wifi turned off. The wifi indicator light on the front of the unit is off/dark.Does this turn off emf coming from the router or just the intelligence (modulation) of the emf?Thank You for a replyBill K

1242
B
The Many
2 years ago
T
The Many
TimjbaerThe Many
asked in SBG6950AC2 | SBG7400AC2 | SBG7600AC2
sbg7600ac2 no connection to the internet

 

761
S
Wi-Fi Warriors
2 years ago
S
The Many
Spearfishin18The Many
asked in Wi-Fi Modems - General
Sbg6400 router not connecting

I have little to no tech knowledge.  My router is no longer allowing certain items to connect.  Can not authenticate is the what it shows.  I have tried factory reset and still get the same result.  Any tips?

421
S
Wi-Fi Warriors
2 years ago
C
The Many
cljackmanThe Many
asked in SBG8300
Wi-fi

Just bought SBG8300 Modem and Wi-fi in one. It has a Wi-fi cord that plugs from Arris modem to computer.  Now I can't carry my laptop anywhere because it is connected to modem. What can I do?

331
N
Rockstar!
2 years ago
S
The Many
stevec1952The Many
asked in SBG8300
ARRIS SBG8300 FIRMWARE UPDATE

Do we need to update firmware?  My current firmware is 01.01.137.NCS?

5522
N
Rockstar!
2 years ago
G
The Many
grkediaThe Many
asked in G34 | G36
canon mx922 printer connection to G36 router

I can’t connect my canon mx922 printer to the surfboard G36 router, my network is up and running  but not able to connect the printer 

1423
N
Rockstar!
2 years ago
B
The Many
BUG54The Many
asked in G34 | G36
Unable wireless connection on ARRIS G34, to HP Officejet Pro 8600 plus

Had to upgrade to new ROUTER/MODEM. G34. Network test results : "HP printer is unable to connect to your wireless router". My MAC filtering IS turned off. DIAGNOSTICS RESULTS show everything good, EXCEPT under settings: no filtering  -FAIL.

5952
T
The Many
2 years ago
N
The Many
NenaThe Many
asked in SBG10
Locked out

I am trying to create my own user id and password but I get this message: Invalid user name or password, or your access has been locked due to multiple failed login attempts! I’ve re set my modem 3 times, cleared my cache and still locked out. 

51853
S
Wi-Fi Warriors
2 years ago
R
The Many
Rhetrick329The Many
asked in Wi-Fi Modems - General
Wifi wont connect

I just got my WiFi service installed with Xfinity and I have my own Arris surfboard modem/router. The WiFi won’t seem to connect and the blue light on the WiFi signal keeps blinking. The WiFi does not seem to be connecting and won’t work on my phone or laptop. How do I get it to connect? Unplugging it and restarting it doesn’t work. 

2061
plemans
Legends
2 years ago
B
The Many
BGP_ITThe Many
asked in G34 | G36
G34 SSIDs disappear

On a fairly regular basis my G34 Wifi router/modem will stop broadcasting the SSIDs for 2.4 and 5. I’ve tried restarting and a reset. Nothing seems to make it stable. It still passes wired traffic and I have a TPLink AP that broadcasts without issue. None of the built in diagnostic tools are providing answers. 

3106
B
The Many
2 years ago
L
The Many
lordwagramThe Many
asked in SBG10
question on recent SBG10 purchase and whether it is modem/router combo

greetings, I recently purchased an ARRIS surfboard SBG10 through Best Buy. When I was researching this item, the website indicated it was a modem and router combo, however, when I picked up the item, the description on the box only said ‘wifi cable modem’. When the technician came to install my service, he informed me that this was only a modem and didn’t have the router.I checked other images, including the ones on the ARRIS website, and the box description said ‘cable modem and wifi router’ clearly for product SBG10 while mine does not say this.My question is, how can I verify the device I purchased is a combo gateway instead of a just a modem as described on the box? Thanks

3651
plemans
Legends
2 years ago
B
The Many
bostianThe Many
asked in SBG8300
can not connext to remote work server

Have a SBG 8300 gateway and I am unable to connect to my work server. Internet connection is fine. I unfortunately have basically no understanding of how this works. My IT person says it’s a xfinity problem, xfinity says it’s a modem problem. Which I believe because I can log on everywhere but home.  

1193
plemans
Legends
2 years ago
F
The Many
fredbakThe Many
asked in Wi-Fi Modems - General
sbg6580-2 wifi download speeds

i currently have xfiniti 200mb service to my home when i do a speed test from any device hard wired to the modem its great i get that speed. When i do a device speed test that is on wifi I only get 20mb at best upload is consistant for bot WIFI connected devices and ethernet connected. Why is my WIFI download so low? how do i fix it.

983
plemans
Legends
2 years ago
W
The Many
William KapaunThe Many
asked in G34 | G36
Windows 7 with DOCIS 3.1?

Ethernet works, but I don't see WIFI.  Friends see “my” WIFI on their computers/smart phones. (I don't have a smart phone) When I log in to Surfboard, it says unsupported Browser.

1564
plemans
Legends
2 years ago
Gopher Baroque
The Many
Gopher BaroqueThe Many
asked in SBG10
SBG10 not remembering reserved client IP address

Xfinity has been bugging me about my ancient modem so updated with Arris SBG10 modem/router, which I got from Ebay.  Overall setup was straightforward and it basically works, but DHCP service is weird.  I add entries to the list of reserved clients, following the “add”/”apply” protocol.  I get the refresh/log back in routine as described in the tutorial.  But the entries don’t stay on the list over refresh/reboot. I also tried changing a linux computer on my home LAN to Fixed IP, but the SBG10 doesn’t consistently accept that address. Sometimes it does, sometimes it assigns a new address.  My SBG10 also seems erratic just showing all attached clients.Is the SBG10 known to do this sort of thing? Perhaps I just got a bum example?

3892
Gopher Baroque
The Many
2 years ago
J
The Many
js1701The Many
asked in G34 | G36
Arris G36 Wi-Fi goes offline intermittently. Event logs show missing option 82 and 24.

Randomly at least 2x a day, the wi-fi loses connectivity. At the same time, the ethernet connection works as expected. I then have to restart the modem to restore wi-fi connectivity. Event logs show this: ti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 82    11/21/2022 19:23:27    Criticalti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 24    11/21/2022 19:23:27    Criticalti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 82    11/21/2022 19:13:15    Criticalti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 82    11/21/2022 17:58:05    Criticalti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 24    11/21/2022 17:58:05    Criticalti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 82    11/21/2022 17:46:24    Criticalti_dhcp6c: 72001011-DHCPv6 - Missing Required Option 82    11/21/2022 16:48:51    Critical Firewall logsFW.IPv6 INPUT drop    1805 attempts    11/22/2022 23:29:37    Firewall BlockedFW.IPv6 FORWARD drop    150 attempts    11/22/2022 23:29:37    Firewall B

35611
S
Wi-Fi Warriors
2 years ago
R
The Many
randy431The Many
asked in Wi-Fi Modems - General
Modem access issues beyond secure connection 192.168.0.1

Working on my dad’s SurfBoard 6700. Using a mac via Safari. I can access the modem after bypassing the secure connection warnings, then entering the logon credentials. However, I get his page displayed  Sure can't do anything with THAT.Something is blocking the full page access.

1272
R
The Many
2 years ago
M
The Many
mangofishThe Many
asked in Wi-Fi Modems - General
Admin page doesn't work

When I try to connect to the admin page, I get this message: Secure Connection FailedAn error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.Error code: SSL_ERROR_UNSUPPORTED_VERSION    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem.This website might not support the TLS 1.2 protocol, which is the minimum version supported.  It happens on every browser I have. I saw a similar post and the person was told to disconnect the coax cable. Clearly this doesn’t work, because the problem is that the admin page has security issues. I don’t really feel like paying $40 for a live chat, and I can’t time travel back to Internet Explorer where I could override security flaws, so, what are the options?

4572
M
The Many
2 years ago
Terms & ConditionsCookie settings