Wi-Fi Modems

just setup my Arris SBG7600AC2 internet working fine but the landline phone is not working. I have Xfinity triple play

Can someone please explain to me how to see my wifi history of sites visited? How do I log in and how do I see the sites visited? Please help.

I would like to claim warranty on my Arris g34. Mines messed up and I did everything to fix it. The light is stuck on amber and I hit the reset button but it’s not doing anything.

I’m having trouble getting my router restarted. It stopped working today (blue light was flashing) so I did a hard reset according to what I found from arris online. It now won’t stop blinking blue which I think means the IP isn’t connected? I’ve tried resetting again but that still isn’t helping. Do I just need a new router?

I need to know who is trying to hack my modem

How to turn off the router portion on my Arros model number G 34

I recently bought the G36 and have been having issues with receiving my full plan speeds. I have 1gb speeds from xfinity. I would receive 1100+ mbps wired with their modem (xb7) but with the G36 if i get lucky it can pass 700.I contacted xfinity they said all is good on their end. Anyone have any tips to increase the speed if possible. Thanks

I have a SBG8300 with a customized 5GHz and 2.4GHz band. My ISP is Sparklight and I am located in Arizona USA. The 5GHz band shows up on all my devices, but I can’t see the 2.4GHz band. I have tried multiple tablets, mobile phones, laptops, and my desktop computer. None of the devices can detect the 2.4GHz band. My internet speed is over 300mps upload and download (though I don’t think that would have any effect on the band broadcasting) and the 5GHz band connects perfectly to compatible devices. 2.4GHz is nowhere to be seen. I did use band steering previously, but we recently got a few devices that only use 2.4GHz. I turned off band steering and the 2.4GHz band isn’t detected by any device in any location inside or outside my house. I did everything I can think of to troubleshoot and nothing has worked. Two factory resets (each of these settings tried on each reset) Default 2.4GHz band and a custom 2.4GHz band with new SSID and password Guest 2.4 wifi also did not broadcast; default o

To be honest I’m very disappointed so far with my G54, but mainly for one reason, no VPN. (Nothing wrong with speeds/channels/etc.) I want to protect my entire network, but several reviews I have found online say the G54 will not support a VPN (Example, NordVPN, ExpressVPN, etc.), nor do I find an example in the user guide. (which also happens to look like a recycled S33 guide), on how I might set one up. I do see a mention of VPN under IPV4 Maximum Security (see attached image), but have found nothing on how to set one up, if it is even possible. I’m seriously contemplating returning this product if I’m unable to setup a VPN, but I might have missed my return window, and this wasn’t a cheap product. How in 2024 would this not be supported? Will there be a firmware update that enables this feature? I would even pay a onetime fee to have a special firmware. Otherwise I would only suggest others to buy this if they don’t care about establishing a VPN on your router/modem (Gateway) setup.

It appears I have a connection with solid green lights on front. Back light by ports is amber and blinking. We have normal internet service so assuming there is an issue with the router. I would like to know if there is a fix for this as none of our devices are working and cannot connect.

Hello, Ever since hooking up this modem, my download and latency are very slow on my Mac. My Download is around 53 and my latency is at 41. The screen also freezes frequently during ZOOM meetings.

All, I bough in December 2023 a new Arris G34 for my Xfinity 800Mbps service ( I replaced my SBG6580 after 12 years of service). A couple of issues: After I placed in production the G34, I checked the Software Version.It was Firmware Version:01.05.020.04.01.NCS. But after a few weeks, I noticed that my G34 is running “Firmware Version:01.04.028.01.01.NCS” . Is it normal for xFinity to downgrade the G34? I’m running Firefox 126.0 but I’m still getting the message on the G34 UI console - the version of Mozilla Firefox you are using is unsupported. Your Gateway's web interface has been tested to work with the minimum version: 63.0.3. For the past week, I have Internet connectivity issues ( 40% loss in Teams calls, my VPN client is keep disconnecting, the Verizon LTE Extender direct connected to the G34 LAN port can’t build the IPSEC tunnel , etc). In those moments, the G34 direct WEB UI access ( 192.168.0.1) can’t load completely and I can’t login to the modem to check the stats. The solu

I changed the SSID and now I can’t find my internet😭 please help

Recently upgraded to the G34(Cox ISP), ever since upgrading my internet speeds have drastically fluctuated. They will be around 500-600Mbps, and then drop and stay around 30Mbps. I experience the speed Issues on my Phone, Work PC and Personal PC. I’ve speedtested both PCs and both experience the same speed fluctuations. I’ve done the standard troubleshooting of power cycling, and reconnecting all cables. I’ve tried both Wifi and Ethernet connections both experience same speed fluctuations. I’ve spoken with Cox and they don’t see any issues with the signal/service they are sending. Tried checking the Modem settings through the App which is not super useful. I haven’t changed any of the security settings or anything, so they are all stock at this point. Any thoughts or advice would be much appreciated

I recently upgraded to the Arris G36 and my WiiM streamer can not see the NAS DLNA anymore. I used DLNA to stream from my Asustor 5202T NAS to my WiiM streamer on the old router. The Asustor NAS has plex, emby, and its own DLNA and separate UpNP servers running. These always showed up on my WiiM and even my Heos device prior to switching to the G36. I know DLNA is not being blocked overall because I turn DLNA on for my laptop, which is on WiFi and it will show up on the WiiM. Also the Emby client and the Plex client are able to connect through their own protocols to the servers on the NAS. This leads me to believe the G36 is somehow blocking the Asustor NAS for DLNA/UPnP but not servers from other devices. I am hoping this community can help me out. Steps I’ve tried: enabling UPnP on the router turning off the firewalls on the router turning off security to open the network But at the end of the day it seems to be some special problem between DLNA of just the NAS and the G36.

I have a VoIP phone line that I need to connect to the Arris Surfboard G34 but there is no where to plug it into. How do I connect the VoIP to the Arris

I have Arris sbg7600ac2 and would like to use it for wireless only. How can I turn on AP mode?

So, in short, my desktop and laptop both think I’m located in Canada, but I’m actually in Pennsylvania. This has become a real pain when it comes to streaming and other websites requiring location info. I’ve tried to eliminate all other possible sources of the problem. I don’t have a VPN, and it doesn’t seem to be a software issue. I’ve spoken to support at Xfinity, Windows, and Google, and none of them can figure out the issue. I think it may be my SBG8300 modem, because I’ve taken my laptop to a relative’s house who has the exact same type of Xfinity internet, and lives only 15 minutes away, and when I connect to their wifi (without changing anything on my laptop), suddenly my location info is correct. I’ve also restored my modem to factory settings and still the issue persists. Any help in figuring this out will be very much appreciated! Thanks

Does the arris or Motorola SBG6580 modem have security issues with win10 & when was firmware last updated.?

Just recently when I try to make a bet on prize picks, getting blocked says my VPN is altering my geolocation

I connected my sgb10 as directed using the coaxial cable and power. All indicators show stable internet connection but when I hardwire with an ethernet cable to my desktop, I received no internet connection. Additionally, the Wi-Fi network is available but has no internet connection

Hi Team I have an optical name. I have a gap and need to connect to Feit Electric's 2.4Ghz security camera device. I have attempted to connect many times but to no avail, even though I tried to find my name on the wifi device. Thank you Team Tran Quang Could you help us with the product’s model number?

I’m trying to add a Smart Life app gateway to my 2.4 network. It fails each time. The directions ask that I ensure MAC filtering is turned off. How do I turn MAC filtering off? When I sign in and navigate to it, my choices Allow, Deny & Allow All. None seem to work.

Can I use a range extender with my new cable modem

For the past month, I’ve been having issues with losing internet on my G54. When it happens, unplugging and replugging resolves the issue temporarily. The issue will go away for several days and then resurface to the point where I’ll have to reboot 2-3 times in a single day. This has made troubleshooting with my ISP difficult, since they make every effort to avoid sending a technician. However, the reason I’m posting this here is because I noticed that even when I have no internet, the light on my router/modem is steady blue to indicate that everything is working fine. Furthermore, I recently went into the GUI and noticed that ALL of the event logs and system logs are completely empty for the past 90 days. I’m curious to know if anyone else has experienced this with their G54 where there’s no internet but the router/modem itself thinks everything is totally fine.